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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Illinois
1 review
0 helpful votes
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Eyelashes
July 16, 2021
Updated review

Wonderful design, great material and fits true to size.

Date of experience: July 15, 2021

Wonderful!
June 11, 2021
Previous review

Wonderful!

Date of experience: June 10, 2021
New Jersey
1 review
0 helpful votes
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Love this site!
July 16, 2021

Awesome… products! I loved the style & fit of the shirts.

Date of experience: July 15, 2021
GB
1 review
0 helpful votes
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Sizes r big so order smaller size
August 14, 2021

Took 3 weeks to come and sizes r bigger and longer now I'm left with no pants and no cash to by more for my birthday

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
Spain
1 review
0 helpful votes
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Great items
July 15, 2021

Sizes not as stated to small not very happy with white one I ordered way to small not correct sizes not very happy at all

Date of experience: July 15, 2021
Idaho
1 review
0 helpful votes
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Review
August 14, 2021

Way too long for delivery. 30 days. The two necklaces are of poor quality because they broke the first day of wearing.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
Ireland
1 review
0 helpful votes
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Horrendous quality, I did contact boutiquefeel on Instagram and the girl running your page has been nice and helpful, I will never buy again and will never recommend it. I have a nail salon so I will meet plenty of people

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Review
August 14, 2021

Overall good experience delivery was fairly quick was very upset red dress not available if the item is out of stock you should not be able to select it very disappointed

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
Australia
2 reviews
0 helpful votes
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Dresses
August 13, 2021

Different design to what what is in photos, material isn't very nice. They only thing that was the same was the colour

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
Louisiana
1 review
0 helpful votes
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Ordering was easy. The dress I received is not the one on the image meaning not the same quality. But the dress is still cute.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
Idaho
1 review
0 helpful votes
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Slow delivery
July 14, 2021

Paid for fast shipping but it took forever! Other then that it was what I expected!

Date of experience: July 14, 2021
GB
1 review
0 helpful votes
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Cheap product
August 13, 2021

Nothing like it shows in photo cheap fabric and colour is not beige or stone it's more pale pink.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
California
1 review
0 helpful votes
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Pick this one
July 14, 2021
Updated review

Outfit came right on time, and just like I thought

Date of experience: July 14, 2021

Site is great
June 8, 2021
Previous review

Site is great

Date of experience: June 8, 2021
GB
2 reviews
0 helpful votes
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Kept informed
July 14, 2021

Good communication took a little while to come but was expecting that. Worth the wait have ordered again.

Date of experience: July 14, 2021
GB
1 review
0 helpful votes
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Good quality
July 14, 2021

Very happy will use site again as have seen many other item that I like would recommend to all my friends

Date of experience: July 14, 2021
Missouri
1 review
0 helpful votes
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Not as expected
August 13, 2021

Experience was fine, dresses did not meet expectations

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
New Jersey
1 review
0 helpful votes
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Not what I expected
August 13, 2021

I had to return 2/3 items purchased due to poor fit. I ordered a size bigger just to be on the safe side, but I found the cut out shirts to be snug in my shoulders and upper arm area. Just not a comfortable fit. Customer service was excellent. Quick response and very pleasant. Gave options for returning items or keeping them at a discounted price. Probably should have kept them because it was pricey to ship them back. Not worth the money I lost in the process. You live and learn. Hesitant to order again due to sizing issues.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
Canada
1 review
0 helpful votes
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Everything was to 90% satisfactory
July 14, 2021
Updated review

I realize that all the items came from China, but it sure took a long time.

Date of experience: July 14, 2021

This is a bit early to ask me this when I haven't even...
June 9, 2021
Previous review

This is a bit early to ask me this when I haven't even received anything yet.

Date of experience: June 8, 2021
Italy
2 reviews
1 helpful vote
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Un pò lunga la consegna
August 13, 2021

Un pò lunghi i tempi di consegna, anche se il servizio clienti risponde prontamente

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
Mexico
1 review
0 helpful votes
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Fue rapido
July 13, 2021
Updated review

Fue fácil y sencillo y al final la entrega fue muy rapida

Date of experience: July 13, 2021

Fue fácil y sencillo
June 8, 2021
Previous review

Fue fácil y sencillo

Date of experience: June 8, 2021
Wisconsin
2 reviews
0 helpful votes
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Excellent service. Product was as described and sized perfectly..

Date of experience: July 13, 2021

Easy and fast
June 8, 2021
Previous review

Easy and fast

Date of experience: June 8, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.