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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Ordered blouse came within 2 weeks fabric doesn't crease just wash and hang straight up
Looks great with denim shorts or jeans
Did not look like photo... print on material looks cheaply done
Ordering was easy and costs are excellent. Delivery was pretty quick as well.
T shirts quality not good
Sizes not true to size
Colours good but fabric very thin
Good quality
My orders arrived ontime
The items are worth the price although the floral jumpsuit didnt fit but the love heart trousers fit perfectly
Well I had ordered some things and they excepted my payment but no product, got a email after emailing them and they finally told me that they only had one of the items. I canceled my order and they said that they could not give me a refund due to the bank policy, screw your policies that's my money and you can't just take it from me, so they did a credit and I received the stuff that I ordered! And I finally received my stuff. But the fight is not worth some of this clothing! JS
Terrible so far, it would not except my other payment
I am a repeat customer, I enjoy their products. There has been times what I bought I didn't like because of the fit, overall it's been a good experience
Unfortunately all my items came up to small.
Could you please let me know how I can return them back to you?
Mostly satisfied. Most fit perfect to medium size. A few items too tight
Cheap fabrics, expensive, strange fits, not as per photo
So many gorgeous outfits. Easy shopping and payment. Looking forward to my first delivery.
I liked the clothes I bought, but they ran a little small. One of the blouses I received was snoozing cute, but I'm too short for a lot of ruffles.
I have never experienced a company like it, all I wanted to do was return my items and they made it has difficult as possible, when it says easy returns that is not true
The outfits are nice and material is good and would loom nice at a festival or in the evening
It was a wonderful experience. I saw the site while I was browsing on Instagram. So u decide to see what items they have on there and I fell in love with this swim wear. So I decide to get it.and overall it was a Great experience fast shipping easy tracking also. I will definitely purchase from them again
Company was very responsive in communicating with me when I emailed them
The shipping and delivery was very efficient and the site was adamant about making sure that I had received my item. The quality of the item just didn't match the price for me considering the fabric was a bit flimsy and faded kind of like the image of an old curtain. Otherwise, it was wearable. If you're looking for something high quality that will last a long time, I don't recommend this site, but if you're looking for fast fashion that'll satisfy your needs for current trends, then it's the site for you.
Great tracking advice of when to expect items and quicker than expected. Quick refund given on out of stock item so very pleased with overall service. Like a lot of these sites that are not Uk based the quality is hit and miss. Two out of three items were poor quality but the one was amazing
When I said I wanted to send my order back they tried to get me to keep it with a pathetic 5% discount, why would I want to keep something that was far to small.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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