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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Cute blouse
July 18, 2021

Ordered blouse came within 2 weeks fabric doesn't crease just wash and hang straight up
Looks great with denim shorts or jeans

Date of experience: July 18, 2021
Washington
2 reviews
0 helpful votes
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Flag print shirt
August 17, 2021

Did not look like photo... print on material looks cheaply done

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2021
Florida
1 review
0 helpful votes
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Would definitely recommend
July 17, 2021

Ordering was easy and costs are excellent. Delivery was pretty quick as well.

Date of experience: July 17, 2021
GB
1 review
0 helpful votes
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Quality not as good as expected
August 16, 2021

T shirts quality not good
Sizes not true to size
Colours good but fabric very thin

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2021
GB
1 review
0 helpful votes
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Overall experience
July 17, 2021

Good quality
My orders arrived ontime
The items are worth the price although the floral jumpsuit didnt fit but the love heart trousers fit perfectly

Date of experience: July 17, 2021
Colorado
1 review
0 helpful votes
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Shirt order
July 17, 2021

It was good except for the shipping takes too long

Date of experience: July 17, 2021
Florida
2 reviews
0 helpful votes
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Well I had ordered some things and they excepted my payment but no product, got a email after emailing them and they finally told me that they only had one of the items. I canceled my order and they said that they could not give me a refund due to the bank policy, screw your policies that's my money and you can't just take it from me, so they did a credit and I received the stuff that I ordered! And I finally received my stuff. But the fight is not worth some of this clothing! JS

Date of experience: July 17, 2021

Terrible so far, it would not except my other payment
April 6, 2021
Previous review

Terrible so far, it would not except my other payment

Date of experience: April 5, 2021
California
3 reviews
0 helpful votes
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My opinion
July 17, 2021

I am a repeat customer, I enjoy their products. There has been times what I bought I didn't like because of the fit, overall it's been a good experience

Date of experience: July 17, 2021
GB
1 review
0 helpful votes
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All my order came up to small
July 17, 2021
Updated review

Unfortunately all my items came up to small.
Could you please let me know how I can return them back to you?

Date of experience: July 17, 2021

Great choice
June 12, 2021
Previous review

Great choice

Date of experience: June 12, 2021
Canada
2 reviews
0 helpful votes
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Great selection
July 17, 2021

Mostly satisfied. Most fit perfect to medium size. A few items too tight

Date of experience: July 17, 2021
AE
1 review
0 helpful votes
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Poor quality
August 16, 2021
Updated review

Cheap fabrics, expensive, strange fits, not as per photo

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021

So many gorgeous outfits
June 11, 2021
Previous review

So many gorgeous outfits. Easy shopping and payment. Looking forward to my first delivery.

Date of experience: June 11, 2021
New Mexico
1 review
0 helpful votes
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Return
July 16, 2021

I need a size bigger, how do I go about that? Can you please send instructions?

Date of experience: July 16, 2021
Texas
1 review
0 helpful votes
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Good for the price
July 16, 2021

I liked the clothes I bought, but they ran a little small. One of the blouses I received was snoozing cute, but I'm too short for a lot of ruffles.

Date of experience: July 16, 2021
GB
1 review
0 helpful votes
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Returns
August 15, 2021

I have never experienced a company like it, all I wanted to do was return my items and they made it has difficult as possible, when it says easy returns that is not true

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
GB
2 reviews
0 helpful votes
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Play suites
July 16, 2021

The outfits are nice and material is good and would loom nice at a festival or in the evening

Date of experience: July 16, 2021
Florida
1 review
0 helpful votes
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Online shopping
July 16, 2021

It was a wonderful experience. I saw the site while I was browsing on Instagram. So u decide to see what items they have on there and I fell in love with this swim wear. So I decide to get it.and overall it was a Great experience fast shipping easy tracking also. I will definitely purchase from them again

Date of experience: July 16, 2021
New Hampshire
1 review
0 helpful votes
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Dress review
August 15, 2021

Company was very responsive in communicating with me when I emailed them

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Georgia
1 review
0 helpful votes
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The shipping and delivery was very efficient and the site was adamant about making sure that I had received my item. The quality of the item just didn't match the price for me considering the fabric was a bit flimsy and faded kind of like the image of an old curtain. Otherwise, it was wearable. If you're looking for something high quality that will last a long time, I don't recommend this site, but if you're looking for fast fashion that'll satisfy your needs for current trends, then it's the site for you.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
GB
1 review
0 helpful votes
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Hit and miss
July 16, 2021

Great tracking advice of when to expect items and quicker than expected. Quick refund given on out of stock item so very pleased with overall service. Like a lot of these sites that are not Uk based the quality is hit and miss. Two out of three items were poor quality but the one was amazing

Date of experience: July 16, 2021
GB
1 review
0 helpful votes
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Mrs plummer
August 15, 2021

When I said I wanted to send my order back they tried to get me to keep it with a pathetic 5% discount, why would I want to keep something that was far to small.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.