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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Switzerland
2 reviews
0 helpful votes
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Alles Bestens. Danke
October 3, 2021

Artikel sind gut und schnell angekommen, Danke. Ich bin zufrieden

Date of experience: October 3, 2021
GB
1 review
0 helpful votes
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Love it
October 2, 2021

Easy to order and very comfortable, glad I ordered size larger due to them being in the small side

Date of experience: October 2, 2021
Illinois
1 review
0 helpful votes
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Shipping
October 1, 2021

I wish shipping was a little faster products were great

Date of experience: October 1, 2021
Australia
1 review
0 helpful votes
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Not what I expected
October 31, 2021

I was not happy with my order i ended up giving it away.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
Montana
1 review
0 helpful votes
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Terrible service, horrible quality.
October 31, 2021

The dresses I ordered were as cheaply made as absolutely possible. Paper thin and more like Halloween costumes. Wayne costumes. Getting a run around trying to get my money back. Do not ever order from this company.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Okay
October 30, 2021

The delivery was okay, one dress didn't look anything like the picture though and the other was way to see through and very tight

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
Ohio
1 review
0 helpful votes
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Horrible service
October 30, 2021

Horrible don't know that you really want 50 characters from me telling how unprofessional and deceptive this site is.
Site days 14 days but Customer service says 7.? What the hell is wrong with you people. No return business from me!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Nice
September 29, 2021

Easy and quick to shop. Item is nice, light fabric.

Date of experience: September 29, 2021
Canada
1 review
0 helpful votes
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Products looks well made
September 29, 2021

It was easy even for a none computer guy like me thks hope it fits

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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Overall I had a terrible experience. The items took a very long time to arrive, by which time I did not need the items as I ordered them for an event. The items then arrived and looked nothing like I thought they would. I tried to return all items but found it terribly difficult to do so. It was so hard to generate a ticket. Very confusing, especially how you advertise ‘easy returns'. This was far from it. Instead of getting a return the advisor gave me other options to keep the items which I did not want. Finally when I got instructions to return the items - it cost me £30 to return them. An absolute joke and I am quite disgusted by the whole process. I will be telling my friends not order from you. Unless you can refund me my postage for returns.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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Sizes not really correct for our nation
September 29, 2021

Loved the blouse but I ordered a size bigger than I needed, however, I should have got 2 sizes bigger, it was too tight

Date of experience: September 29, 2021
Ireland
1 review
0 helpful votes
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Online shopping experience was good. Sizes should state that you may want to order the product in larger size than you would normally select.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 29, 2021
Georgia
1 review
0 helpful votes
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Great looking products
September 28, 2021

I was really pleased wit da product dat was sent to me in a timely fashion, I definitely will be using u guys again.

Date of experience: September 28, 2021
Australia
1 review
0 helpful votes
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Its easy, good fun, the sizing you can figure. Its money, working money which if I can think benefits my thoughts, then money better spent. #geoff

Date of experience: September 28, 2021
GB
2 reviews
0 helpful votes
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Clothes
October 28, 2021

Was fast delivery and quality was good I was happy with the service

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 28, 2021
New Jersey
1 review
0 helpful votes
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Love the fit!
September 27, 2021

Everything went well and the fit is. It's the classy ness for me

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
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Never buying again. You lost a customer. The dresses are poorly made. False advertisement.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2021
Connecticut
1 review
0 helpful votes
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It's
October 27, 2021

I was expecting another quality and the color look more black than blue

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2021
Canada
1 review
0 helpful votes
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Decent product
September 26, 2021

Good deal for sure, like the looks of things, looking to spice things up for me and the wife

Date of experience: September 26, 2021
Florida
2 reviews
0 helpful votes
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Great Experience
September 26, 2021

I placed the order, received the item and was very pleased. It's all so very easy!

Date of experience: September 26, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.