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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Sizing varies very much despite the sizing guide, problem is no way of sending it back
With the ports backed up in Long Beach CA, I thought I wouldnt get my items quickly but they arrived and I plan to wear the black dress to an interview. Thank you always.
Shopping and shipping was as expected, some of the clothes were high quality but some were very low in quality.
Waited ages for the dress despite the ten day delivery it said on the web site.
Didn't look anything like it was pictured, waste of money. Don't bother
To easy to buy.the discount persuaded me to buy, but quality of the material was not great and buttons fell off easily.
They were rude to a 83 yr old woman who is crippled. They called me a name.
Always so many new, great items! Quick delivery Sizing is correct
Always so many new, great items! Quick delivery
GOOD prices and love the designs. There something for everyone, the sizes are correct
I dont think I would order from them again and I took way too long to receive
Very quick service so delighted with my purchase and perfect sizes
Fair experience for the price. Material is not always good and looks rather flimsy, but it's still pretty and the price is right
Bisher hat alles gut geklappt, Lieferung im Rahmen, Qualität in Ordnung
I've bought a couple things for my smoking hot girlfriend who loves everything i get her. I will certainly buy more for her from here.
Love all the items I got! They all fit great, get what you see.
Easy to navigate & complete purchase. Not sure if sizing is true to the different countries.
Great service highly recommended, definitely will order some in the future
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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