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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Oklahoma
2 reviews
0 helpful votes
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A joke
November 18, 2021

It took forever to receive and then I did not receive the whole order. What I did receive was not accurate to their size chart. Never will order again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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Great shopping
October 19, 2021

Easy browsing: definitely easy, size info: may need to be more clear on fitting type descriptions, and checkout: extremely easy

Date of experience: October 19, 2021
Norway
1 review
0 helpful votes
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Dress
November 18, 2021

The dress was just like in the picture. Really nice and good quality! I recommend it

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
Utah
1 review
0 helpful votes
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Good prices
October 18, 2021

Pricing is good and got a good deal other than some items don't fit like she thought

Date of experience: October 18, 2021
GB
1 review
0 helpful votes
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I was pleased with the customer service and the items

Date of experience: October 18, 2021
Canada
1 review
0 helpful votes
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Disappointed this time
November 17, 2021

I was disappointed this time and have been usually very pleased with the products in past. 1 product of the 4 I purchased was very poor quality. Not useable. Sizing was very small. Basically it was a piece of lacy fabric not the top I had expected.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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Run small
November 17, 2021

I bought a larger size in both, but they still ran small. The one item had a unusual fit, not like the item in the ad.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
GB
1 review
0 helpful votes
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Do not use this company
November 17, 2021

The clothes are not great quality, i returned the goods sent them a picture of the postage receipt as requested by Lexi who also sent me a return address, i posted the goods to the address, i have been refused a refund, ive asked them to check that they received my items they refused to check saying they have too many returns to check, so no refund but offered a 30% voucher of the value of the goods which was £189! So £56.70 in vouchers, theyve had my money and the goods returned, my advice is do not use this company as they only offer vouchers not refunds

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
GB
1 review
0 helpful votes
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Not great
November 17, 2021

Ordered for a wedding 4 weeks in advance and it wasn't delivered in time. Also looks like a curtain there is too much loose material, maybe should come with a belt

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
Australia
1 review
0 helpful votes
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Sizing
October 18, 2021

Unfortunately some of the items are not true to size

Date of experience: October 17, 2021
Australia
1 review
0 helpful votes
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OK, it is easy to order on line, but sites like yours are not producing the same product as shown in the photo.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 17, 2021
RU
2 reviews
0 helpful votes
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Nice
October 17, 2021

Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

Date of experience: October 17, 2021
Puerto Rico
2 reviews
0 helpful votes
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Experiencia de compra.
October 17, 2021

La compra es de facil acceso. Donde no quedé satisfecha fue en el producto. Corre muy pequeño. Ya había comprado anteriormente y no había tenido problema. ‍

Date of experience: October 17, 2021
GB
1 review
0 helpful votes
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Garbage
November 16, 2021

Do not use. Very poor customer service, item defective on arrival, absolutely no desire to sort the problem out.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2021
GB
1 review
0 helpful votes
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Not worth the money!
November 15, 2021

Took forever to arrive & when it finally did it was definitely not worth the money.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2021
Ireland
2 reviews
0 helpful votes
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Beautiful dress
October 16, 2021

Dress was exactly as seen on Website. True to size

Date of experience: October 16, 2021
Florida
1 review
0 helpful votes
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No shipping numbers. No estimated delivery. Poor quality on most products. Cheaply made so it's a one time, if any, use.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2021
GB
1 review
0 helpful votes
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Not what I was expecting
November 15, 2021

Disappointed in order. Fabric poor and sizing not true.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2021
GB
1 review
0 helpful votes
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Never again
November 15, 2021

Wrong item sent and bad quality dress the button had fallen off.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2021
Australia
1 review
0 helpful votes
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Good
October 16, 2021

Quick and easy. Prompt delivery great service will order from here again

Date of experience: October 15, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.