Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ktgyhuijok; p'jlhkg; kjihugyftdsdgfhghujiko; ojiuhgtfdsdgfhjkjlk; lkjhgfd
Good quality for price and the way it fits is perfect. Just not happy about paying extra for quicker shipping that took way longer then said
Love the clothing from this company. The fits are perfect and the clothes are classy & cute.
Easy to to shop, good delivery, items are not built to last more than 1 or 2 try's.
Horrible customer service I ordered my stuff about six weeks ago still haven't received it and keep getting told to just wait another week
No qualms with Boutiquefeel... just surprised at our purchase didn't match our expectations.
I am satisfied with service. Product fulfilled my expectations. It is like in the picture.
Great.
Clear, simple ordering, continuous information about the processing of my order, fast processing and delivery without damage. The products matched my idea.
Fair the product was delivered Without the address I had to find it in the post office
But the clothes are Asian sizes and not the expected quality.
I waited almost 3 weeks for delivery but apart from this I have no complaints about the service.
Fast delivery and good clothes, worth while waiting for.
Lovely products and easy transaction. All received in good time so I will be back soon
Shipping took forever and there was zero customer service or way to track it. The material is super cheap and thin. However, it's so cute and sexy… so if you're looking for a trendy item that won't last the test of time… this is the site for you
Fast delivery and great quality products. The ordering was easy and the follow up was great
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

