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Boomer Benefits Reviews Summary
Boomer Benefits generally enjoys a positive reputation among customers, with many praising their knowledgeable and supportive agents who provide thorough assistance in navigating Medicare options. Clients frequently highlight the professionalism and reliability of specific agents, fostering a sense of trust and satisfaction. However, some reviews reveal concerns about inconsistent service experiences, including issues with communication and pressure tactics during the enrollment process. Overall, while the company demonstrates strong customer service capabilities, addressing the variability in agent interactions could enhance their reputation and customer satisfaction further.
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Ruth O. Helped in correcting billing issue. The amount bill was not high but was above the allotted amount prescribed by Medicare.
I contacted Angela Kuykendall at Boomer Benefits when I received a substantial premium increase for the upcoming renewal of my Medigap plan. Not only was she professional, efficient, personable and "fabulous" every time I spoke with her, she found another company that saved me $41.00 per month! She walked me through the new application process and once approved, got on the phone with the company I was dropping to help cancel that policy. In this confusing Medicare world, Angela made it seamless! I highly recommend Boomer Benefits!
Regrettably, the rep was impatient and overwhelming as well as overwhelmed. She shared that her house had just burned down and that she came in anyway to help clients. I asked her to slow down to allow me to ask any questions. It was all new to me, and her information delivery was an uninterruptible quick monologue. My prior rep was gone due to an emergency. Not a good choice if you need patient reps.
Michelle Weingart was great at helping us find a replacement policy that saved us money and allowed us to combine our coverage, as a couple. She made the process easy and walked us through all the aspects of making the needed changes. She is professional, polite, sincere, and had great follow through to make sure we got everything working properly. Thank you for your time and efforts to help us!
Warm regards, Ed & Bevy
She was fantastic great follow up
And helped me through every step
I would highly recommend the Boomer group
Madi she made it HAPPEN!
I had an excellent experience using Boomer Benefits in getting signed up for Medicare. Jacob Chesney gave me invaluable help with choosing the appropriate supplemental plan and Wendy Hernandez was great at helping me get signed up with a Drug Plan. Even when I got distracted, didn't respond or got confused, Wendy patiently nudged me until I finally got signed up with the best plan for me.
I kept Brandon's contact info from last year as he was great in explaining things to me in detail. Extremely helpful. So when I received a huge bump in premium this year, I was ready to look for a new provider. In two days, he found three options, signed me up and saved me $94/mo. Fantastic. Thanks, Brandon!
Lane Edwards was very knowledgeable about the supplemental plans and could make recommendations based on my needs. The process was easy!
Very knowledgeable answered all our questions and provided great service. Fantastic experience
Working with Boomer Benefits is easy schmeezy! Madison Martinez-Haynes was great to work with in finalizing my Prescription Drug Plan. Every interaction with Boomer Benefits is very detailed and easy to follow. Madison was ready and waiting to answer any questions I had. She is efficient and competent and a joy to work with. She makes this whole Medicare process a breeze! Highly recommend this company!
Veronica worked with us and was very helpful in the process of helping us sign up for the right plans.
Thank you!
Darla with Boomer Benefits was extremely helpful in providing me with a range of choices for my supplemental Medicare insurance and then walked me through the application process for a supplemental policy. She made a stressful process much easier and I appreciate all of her help.
Juliette Templeton was very helpful. Very Professional at her job.
Thank you for all your help
Peter Mayfield is the best. His assistance in helping me to procure a more cost effective Medicare supplemental insurance prowas invaluable
J A HUBBARD
I was lost like a lot of other people who post about the intricacies of Medicare. I came across Danielle's post & joined the webinar on basics of Medicare. Omg! What a jungle it is. I called & spoke to 2 agents who got me started. Once I looked over my notes, I worked with Sandra & she was amazing. Together, we were able to figure out the best option for me. She also helped me figure out Part D. I am not on any medication at the present time & through life style changes & some excellent supplements I plan to keep it this way.
Thank you Sandra for your patience & knowledge & desire & ability to help me figure this out. I appreciate the work Danielle is doing & the people who work at Boomer Benefits.
Thanks a lot.
Without the expertise of Elizabeth Doyle, I don't know where I'd be now. She has been a Godsend. She helped me resolve multiple billing issues with Medicare. She found mistakes made in the way Medicare was billed. She's AMAZING!
I am not happy at all with the way I feel I was talked into taking a drug plan I didn't want, then to find out that the price of my medication is the SAME WITH insurance as WITHOUT the insurance!
Needing a drug plan I went to Boomer and received excellent info from Chasatay Arriaga. She listened to my needs and concerns and came back with a great plan for me and had it all wrapped in a bow in no time!
Thanks Chasatay!,
Worked with Cheyenne to explore cheaper gap policy's. Made it easy. Filled out questionnaire with us and cancelled existing. Wonderful customer service.
From the business
Boomer Benefits is a licensed insurance agency specializing in Medicare products. We help Baby Boomers navigate their entry into Medicare.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members