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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
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I was a little dismayed to see a "little free library" stamp on the book. I read books from my neighborhood little free library as well as my city public library and would never consider selling these books for profit.
Book arrived in "like new" condition, which was better than described. Well packaged and promptly shipped. Excellent experience.
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
When it arrive I was surprised because I wasn't expecting it for another week or two. But when I started to page through it I am so glad I have it now. The anticipation of starting it is making me to consider to stop the one I am on now and start this one. It grabbed my interest that quick just like the delivery
We would like to express our gratitude for such a review! We will keep improving our services. Hope to see you more among our customers in the future! - BooksRun Team
Very good to do business with. They ship quickly and the product identification is excellent.
Thank you for sharing your experience! Also, we are happy to hear that you liked the item! - BooksRun Team
I received my book ahead of schedule and in great condition- totally satisfied. Would definitely use BooksRun again when the need arises.
Thanks for sharing your opinion with us. It's such a pleasure to do business with you! - BooksRun Team
Book arrived in a timely manner … and was as described
Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team
Found the book I wanted at a good price, it arrived quickly and in excellent condition.
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Great service, communication and follow through. Very simple process.
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
Smooth transaction. Book in great shape Quick delivery.
Thank you for your support! We really appreciate it! - BooksRun Team
I ordered a used book in good condition, and received a used book in good condition - exactly as stated. Add fast and free shipping, and it's easy to understand why I have no complaints! BooksRun is great!
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
I did not experience any issues. Will purchase from this seller again.
We are so happy to be of help to you! Hope to work with you again! - BooksRun Team
My buyback order was checked in within 2 days and paid three days later. What more could you ask for!
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
School wanted way too much money for the same book I was able to get for like $10 on here. It arrived quickly and is in like new condition.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
I'm very happy with the quality of the book, the ease of ordering, and the quick shipping. I will be buying from this store again and I highly recommend it!
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
Finding out the price I could get for my books was easy as well as shipping them out. Within 2 weeks of shipping I got a check in the mail.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
Fair prices, fast payment. The labels BooksRun provide for shipping books to them sometimes are FedEx and sometimes USPS. I prefer FedEx - I do not like shipping via USPS.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
We are happy to hear you liked our services! Hope to do more business with you in the future! - BooksRun Team
Like-new book that came days after my order went in.
Thank you for the great review, Michael! Hope to see you among our customers in the future! -BooksRun Team
This book was delivered well within my optimistic expectation s and the prices was very good. Highly recommended.
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
It was the 1st time using Booksrun, and I was happy with the outcome.
Thank you
Thank you for sharing your experience! That is really nice to hear! - BooksRun Team
From the business
Looking to sell back your textbooks for most cash or buy/rent new at best prices? Fast pay with FREE shipping for college textbooks buyback. Best deals for new textbooks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for considering us as a seller! We have taken into consideration the feedback to improve our services to keep our customers satisfied by all means. See you more in the future! - BooksRun Team