BooksRunReviews 3,047

Please do not buy books from here. I accidentally ordered the wrong text book and sent them multiple emails to cancel and no response. Of course, they ship the book out and respond then. I offer to send the book back right away for a refund. They say they can't give me a refund. Seeing all the reviews they look very sketchy. I wouldn't be surprised if they get a class action lawsuit on them. "Losing books" false charges, and so much more. I will mention to my lawyer dad and see what he can do about it. I would rent with Chegg. They have been nothing but great! Now let's see if they say the book is damage which would be impossible since I only took the book out to ship it back, not once used it! I HAVE PICTURES AS WELL JUST IN CASE THEY PULL THAT. Just stay away they are scam artists!

They went straight to the debt collector and claimed I never returned the book. After I showed the debt collector an email confirming it was returned and received, they CHANGED their reason to returning it damaged with the pages ripped off along with water damage (False!). I returned it the same way I received it. They are a bunch of crooks. I am not one to write a bad review but this is a very deceitful business!

This review is about my most recent sale of books back to Booksrun. I have a collection of brand new, never read technical books I had stored on my private library shelves for years. The only very insignificant issue with the books is I had stickers on the binding for my catalog system, which I painstakingly removed as requested by Booksrun. It did not cause any damage to the binding and other than that, the books were in BRAND NEW CONDITION! I sent in 24 of these books that cost over $500 for a small price of $131. Yet, the book checkers reduced the price further to $125 stating two of the brand new books were in poor condition! I wrote to Booksrun, but they did not respond. They do not provide a telephone number. I can opt for them to return the books, but I would have to pay $10 in return shipping. BTW - Textbook Rush and other buyers have NEVER reduced the price of my books after the sale (and they usually pay more upfront for the books).

I sold 8 books worth $222 to this company. Shipped them according to their directions with their labels. Insured them through BookrRun. The shipment was accepted on 5/18. Last scan in USPS, 5/23. USPS says it is lost. I purchased insurance, so I contacted BooksRun to be reimbursed. Not only have I NOT been reimbursed, but they NEVER EVER REPLIED! 7 contacts or more to customer service. NOTHING! NO RESPONSE!;! I get confirmation emails saying they will reply in 48 hours. That is GARBAGE! It has been 35+ DAYS! I need to be reimbursed IMMEDIATELY for these INSURED books. I have contacted the Better Business Bureau! Do not use this company, they are shady crooks!

I returned a text book and for some reason on their end they did not get a notification that they received it so they charged me the full amount for it, I reached out to customer service took them 2 weeks to get back to me and that they would refund me if I ended the dispute I started w my credit card company, which I did and then they never answered any of my emails and it has been 3 months now and still nothing.

I sent 9 books and 3 were brand new unused they rated all of them including the brand new ones at a lower price. One book they said was missing pages and it wasn't like that when it left our house. They are deducting $40 less than quoted and if I want my books back I have to pay for shipping! They are a scam go some place else!

I thought I had selected a book that was in very good condition, which usually means it has no marks or writing within. The book I recieved, while in good condition, contained a lot of highlighting, underlining and notes. I would not have oredered it had I known.
Abe Books reached out to me and fully refunded the book even though I did not request it. Thank you!

Very easy to order. Website was user friendly and has easy check-out. Book came in very quickly and was packaged very well.

I have had some college books sitting around for the last 3 years that I haven't touched. I stumbled upon this site and the whole process took maybe 5 minutes. It was a fast and easy way to make some money back on books I bought! From the point of shipping my books off I was paid within a week. 10/10 will use again!

Ordered and paid for a book in April. It's almost July and they refuse to directly communicate and give me my refund or a book. They actually sent emails asking how I like the book. Pathetic. Took month to respond to my 1st email then it was impossible to understand

I ordered a second-hand music book for my son. The main price is over $200, but I purchased the book with a very high quality from BooksRun for $71. The book was here within 10 days in a perfect condition.