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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
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Sent 2 books by mail, using their QR code with free shipping. Received an email 10 days later saying a check will be coming. Same amount. Check received. No issue. Great experience.
Booksrun is a wonderful book site. I realize that, though I have a few hundred titles on Kindle, I do not really read them. I guess I am still "old school" and will definitely read the actual book rather than the kindle. That is why coming across Booksrun is amazing. They actually allow you to rent books for a really good price. So I've been able to read the whole book for a change, instead of purchasing the book at twice its cost. Booksrun is truly a Godsend, and now I'm able to read my old Seminary books for a wonderful price!
-Michael Emi
I posted this on several social media accounts as this was the best easiest transaction I've ever made in my life thank you booksrun. The check arrived in the transaction was flawless wouldn't sell my books any other place. Thank you thank you BOOKSRUN
The selling process was super easy. Got my check within 2 weeks. I would use this service again and recommend it to anyone!
From ordering to receiving and the book was in remarkably good condition. Will use them again!
My book came in excellent condition with no marking. I'm tired of buying books purported to be "like new" but are full of underlining and/or highlighting throughout.
Book was delivered promptly and in very good condition
Received the book in a punctual manner. The book condition was as described
The hardcover book is an excellent shape. Thank you!
Book was shipped quickly and in great condition, all for a good price.
Was an easy breezy transaction. Huge selection. Great description of what the condition of book is in
This was my first purchase from Books run, and I would shop with them again.
They were fast and courtesy. I've worked with other book sellers and these guys are the most professional
From the business
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members