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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
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I got my book at a very cheap price in a reasonable time period. Thank you all so much!
I was happy with the purchase and the way BooksRun took care to make sure it was well protected on its trip through the mail
We are pleased to have you as our customer! - BooksRun Team
The book I ordered arrived quickly and was as-described!
We are happy to hear that you liked the item as well as our services! - BooksRun Team
The used book arrived in good condition, as promised, and it came promptly. The price is good, and I'm glad to be able to recycle a book!
We are glad you’ve had a positive experience in doing business with us! - BooksRun Team
Your feedback is greatly appreciated! We are glad to provide you with good services. - BooksRun Team
Great experience, timely shipping! I would order from this company again.
Thank you for your positive review! We are pleased to have you as our customer! - BooksRun Team
Very positive experience with BooksRun. They are prompt with their service. The process is uncomplicated; easy to use. Thanks.
We are happy to hear you liked our services! Hope to do more business with you in the future! - BooksRun Team
Great, great book, author, condition...am I at 50 yet?
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
I ordered 3 books which were delivered to me in less than a week, much faster than I anticipated. It was a very nice surprise. Great Fast Service.
We are glad to hear that you are happy with the item received! - BooksRun Team
I got my textbook well before my class began. It was great and i could begin my studies right away and familiarize myself with the materials
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
BooksRun gave me twice what my school's bookstore was going to give me for my books. It was super easy since I just had to print out the shipping label and put my books in a box and drop them off at the post office. I was paid quickly after I sent them out. Additionally, I saved $200 buying my books on Books Run, when my projected bookstore total was over $700. Obviously as a student saving money anyway you can is super important. I will definitely be using BooksRun for future buying AND selling.
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
Item arrived promptly, well packed. Essentially as described, complete with accompanying CD. Priced well below other sellers. I'm satisfied.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
First time selling books back. Very easy and I got my refund quickly. Definitely use this service again.
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team
Shipping was easy, ship in any box, print label and send off. Quick Payment through paypal.
We are so happy to be of help to you! Hope to work with you again! - BooksRun Team
I sold one textbook through Booksrun. The whole process was totally hassle free and I received my check from them on time. Next time I will surely use Booksrun if I have another book to sell
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Quality was accurately described, and it arrived prior to the expected date.
Thanks for your feedback! We do appreciate your review and opinion about our services! - BooksRun Team
It's easy to key in the ISBN and you receive an estimated quote immediately. Print the provided mailing label, attach to a box with the books being sold, drop at a shipping center, and await your payment. Took about 2 weeks from start to finish. I received the amount I was quoted initially.
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
I value packaging and timely service. 100% on both!
Thank you for sharing your positive experience! We are doing our best to keep our services high-quality even during such times! - BooksRun Team
Smooth and easy transaction. Would recommend. Payment received quickly and as described.
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
From the business
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your feedback is greatly appreciated! We are glad to provide you with good services. - BooksRun Team