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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
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Delivery was a little slow, then again it was "free" shipping, but otherwise great book store for New/Used books. Book was in excellent condition.
I rented my college geology book and returned it for probably half the cost of other sites. Recommend
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
I purchased a used HRM book that was said to be in acceptable condition. I received my order quickly and the book was in great shape! I had no issues with placing or receiving my order or with the condition of the book.
Thank you for sharing your experience! Also, we are happy to hear that you liked the item! - BooksRun Team
I appreciate the honest assessment of my books and the fast payment once the books were received. Thank you!
We are so happy to be of help to you! Hope to work with you again! - BooksRun Team
My book was in great condition. I would not only highly recommend BooksRun, but I'll use them again!
Thanks for your feedback! We do appreciate your review and opinion about our services! - BooksRun Team
I've had a great experience selling books to BooksRun as well as buying books from them. Highly recommend them!
Thank you so much for the positive review! - BooksRun Team
I received my order as promised, condition of book far exceeded expectations and description. I will buy from this company again and would recommend using them.
We are so glad to hear that! Already looking forward to doing business with you again, Linda! - BooksRun Team
The payment was processed within a week of them receiving the shipment, and I got paid exactly what they promised.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
I think this is maybe 2 text book I bought here happy customer. I'm currently in nursing school and my program provides e books I hate them I'm old school. I'm sure in the up coming semesters I will be checking back with booksrun.¡
That's so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
These books are in great condition! Have had a great experience! What a great way to get your books without having to pay full price for a book you won't need after the class!
That's so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
My order was well packaged and delivered quickly! I couldn't have asked for better service. What a blessing!
Thank you for sharing your experience with us, Martin! - BooksRun Team
Perfect condition and packaging. Delivered on time and fast. I recommend this website. Only thing is why 100 characters needed to submit a review. :)
Thank you so much for the positive review, Huseyin! - BooksRun Team
Excellent service. Book was delivered quick. Recommend using this website when buying your books. Will use again in the future.
Thanks for the review! Happy to keep you satisfied with the order! - BooksRun Team
Always a smooth transaction.
I have tried others never again this is my book dealership.
I highly recommend Booksrun.
Thanks for cooperating, Marcia! That's amazing to work with you as our valued customer! - BooksRun Team
The entire selling process is smooth and easy; after sending, they also send me confirmation. Today I got the full amount to my Paypal. Highly recommend!
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
I received my book fast and in great condition. It was easy to order and arrived in the condition that it was described as in.
Thank you for sharing your experience with us, Judy! - BooksRun Team
THE WEBSITE IS EYE AND USER FRIENDLY,,, IT EXPLAINS EXPLICITLY WHAT IS REQUIRED IN ORDER TO RECEIVE THE AMOUNT QUOTED RE: BUYBACK,,, THE SHIPPING TIME,,, THE PROCESSING TIME,,, AND THE TIME YOU WOULD BE RECEIVING THE BUYBACK,,, I HAVE RECEIVED E-MAILS WITH EACH AND EVERY STEP OF THIS PROCESS AS TO WHAT THEY DID,,, THEY ARE THE HIGHEST QUOTING BOOK BUYBACK WEBSITE THAT I FOUND,,, THEY ACCEPT MANY BUYBACKS THAT OTHER WEBSITES WONT,,, AM I ONE OF THE LUCKY ONES?,,, ARE THE NEGATIVE REVIEWS UNLUCKY OR LIES?,,, I DON'T REALLY KNOW,,, ALL I CAN TELL YOU IS MY EXPERIENCE,,, AND IT WAS A EXTREMELY POSITIVE ONE! THANKYOU BOOKSRUN!
Thank you for your positive review, Melida! We are glad you liked our services. - BooksRun Team
Took a little while longer than expected but overall was a kind and good experience. The emails were friendly.
Your feedback is greatly appreciated! We are glad to provide you with good services. - BooksRun Team
I will order from this website again, and again, and again because the quality of the book was better than a brand new book and I had the opportunity to read into the highlighted areas to make it easy for me to comprehend the information seeking and being able to use in my paper. Thank you for poping up when I did not want to spend $90.00 on a book that I was only going to use for 6 weeks. Thank you again.
Thank you for your positive review, Stephanie! We are pleased to have you as our customer! - BooksRun Team
I received my books in a prompt and efficient manner! First time user... but definitely not last time.
We are pleased to have you as our customer! - BooksRun Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so happy to be of help to you! Hope to work with you again! - BooksRun Team