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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
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Just as described. Great condition. Arrived Quickly. Very happy with purchase.
The book arrived quickly in the condition as stated in the description.
Clean, intact pages, no concerns on my part.
I will use you again for sure.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
Got what I wanted quickly with a good price. I am very pleased with my purchase
We are happy to hear that you liked the item as well as our services! - BooksRun Team
Very satisfied. All went as planned. Would order again.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
An important book title for our project at an affordable price. Thank you.
You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team
Came when they said they would excellent condition wonderful to find a reputable book dealer I will be back 🥰
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
We are happy to hear that you liked the item as well as our services! - BooksRun Team
Lost/loaned/gave away my copy and had a craving to read it again. These guys had it at my door in just a few days. Great condition (some of these older paperbacks become unglued and brittle with time). I am sated for now, but the tyranny of dependence and need will bring me back here. My new dealer.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
Early delivery. What I ordered. Will use them again
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Katekyo Hitman Reborn! Has been a series in our collection since 2007 and not having volume 9 has been very frustrating for a long time but now we have it thanks to you!
You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team
I often order books online. The books arrived quickly--faster than most book orders, and the condition as advertised.
We are happy to hear that you liked the item as well as our services! - BooksRun Team
I have had only one book out all others that the pages were falling out right and left. I was in fair condition so I'm satisfied overall but maybe on the books in fair condition should be discounted more.
Otherwise it's a genius thing you have going on and I will definitely be purchasing more books!
Sincerely
Barbara
Thank you for sharing your experience with us,! We work hard towards improvements every day and appreciate your opinion! - BooksRun Team
Responsive. Good condition. Wide array of options.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
The book came when promised and was in the condition advertised. I will be back for more once I catch upon my reading list.
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Book Run was very easy to navigate and look up the books I wanted to sell. I wasn't going to use these books anymore and to be able to receive payment for them was a huge bonus.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
You are more than welcome! Looking forward to hearing back from you more in the future. - BooksRun Team
Book shipped fast and arrived exactly as described (which is huge when you want to be sure your covers match as much as possible!). Definitely would order from again.
Thanks for leaving such an excellent review regarding our services! Hope to work with you more! - BooksRun Team
PLEASE do not put your inventory tracking stickers on the book spine as can make the book title printed on the spine non-readible.
Thank you for sharing your experience with us,! We work hard towards improvements every day and appreciate your opinion! - BooksRun Team
BooksRun was very easy to use, fair pricing & quick payment. I will definitely use this source again!
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Books are affordable and inexpensive. Love the idea of returning books to sell on their website.
We would like to express our gratitude for such a review! We will keep improving our services. Hope to see you more among our customers in the future! - BooksRun Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to hear that you liked the item as well as our services! - BooksRun Team