Book OutletReviews 1,888

Really good website, easy to use. Plus a great selection of titles. Order was delivered super fast. Couldn't be happier :)

A very good site to buy books - will be shopping here again.

This is my second order as they lost my first order and the books I first ordered half are not available now.

I still have not received my order. We are past the 10 day estimated delivery date.

There are great deals to be had if you the the time to look through the selections and utilize all your favourite subject matter. Shipping is very reasonable but it is with Canada Post who have their own issues with deliveries (not the fault of the Book Outlet at all). Glad I found this website. I have been shopping here more than a year now and it is still great! Thank you.

Enjoyable, useful, enjoyable, useful, enjoyable, u

I was surprised. Books are new! Good value, relatively quick shipping! Very happy. Will use this website again.

I placed an order 2 days before their website went out of service for fully unknown reasons. Their website only had one page up with a phone number and email address and stated that their service was temporarily down but customer service was still open. 5 days later, I emailed to inquire about the status of my order as it was not able to be tracked. I followed with an additional email 3 days after that and inquired whether orders were still being processed while their website was unavailable. I received no response for either email. I checked my banking and my order was charged and then refunded after 10 days. I left it be then noticed 2 days later I was charged again. I sent a follow up email inquiring about that status of my order, if orders are being processed and that I hadn't received a response from my previous 2 emails. I received my order 15 days after placing and still, to this date, never received a reply from book outlet. Very very poor customer service. 2 stars is for the books received.

Ordered two puzzles which were just as described and arrived in good condition (and faster than I expected because there was no email notifying me that they had been shipped). The tracking information is all available on the site, but my only quibble would be that it would have been nice for an email to have been sent with a link to track the shipment. Definitely can't argue with Book Outlet's prices and I will be ordering from them again.

Great experience, prices, and great delivery time.

My son still enjoys illustrations with his reading, so Big Nate's story series works out nicely.
Be sure it's the books with numbers on them.
Great deal that book outlet offered!

Have been using Book Outlet for a while and I could not be happier. Very fast shipping, and quick to have your order processed and ready to ship as well. Definitely a great store and the selection of books for the pricing is unmatched.

Prices are good and there are lots of titles to choose from.

Overall I am satisfied with my purchases. I am able to purchase some expensive items for less.

I ordered a $19 book from the site, there was some type of technical error and they charged me almost $400. It was 15 charges of $25.99, when the original order price was $19. They refunded me pretty quickly but were $60 short. I called them to let them know, it's been a week tomorrow and they still haven't fixed their mistake.

I have not yet received any of my books I order. So I would give you 0 stars!
Sincerely
GaylynnLelek

So many books and amazing prices! Thank you for this! My kids love the variety of titles available.

Overall good deal on the three books I ordered, but was unable to enter code for credits as first-time buyer. One book arrived with glued spine ripped right down the middle inside unfortunately.

Fast shipping, great selection, really affordable, I will use this site over and over again, I'm completely smitten

Very surprised by the speed of delivery and the condition of the books