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Book Outlet

3.3

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834

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48,909 reviews

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Canada
1 review
0 helpful votes
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Convenient and cheap; selection could be bigger
August 26, 2022

Couldn't be more convenient, and consistently low prices. Good website design. Would prefer greater selection, including the classics, and option to pick up instead of delivery

Date of experience: August 26, 2022
Canada
1 review
0 helpful votes
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Found it here!
August 26, 2022

Easy order. Arrived early than predicted. Excellent delivery service

Date of experience: August 26, 2022
Canada
1 review
0 helpful votes
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This is the 3rd time - I have ordered from Book Outlet and have never been disappointed.
Overall: Excellent
Highly recommend.

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
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Good Service
August 25, 2022

After having Canada Post lose my package, I communicated with a Book Outlet rep. And had the problem resolved quick and efficiently. I have ordered many times in the past and this is the first time something like this has happened and I now have the confirmation that Book Outlet takes care of their customers. Thanks

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
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Great price but ruined books
August 25, 2022

Great prices however two out of the three books were damaged when they were delivered. The first one had a lot of sticky stuff on the pages so a handful of pages were ruined when trying to flip the pages but they were stuck together. The second book came with a ruined cover (had a bunch of slices on the front cover) looks like an exacto knife went through it a couple times.

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
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Awesome option for Christian books
August 25, 2022

Thumbs up! Am a repeat customer, and will shop here again. Thanks!

Date of experience: August 25, 2022
California
1 review
0 helpful votes
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It's not like it used to be
September 24, 2022

Until a couple of years back, when I ordered something I was generally satisfied with the way the books were packed and they arrived undamaged. Now, it seems like the packing folks just dump the books inside the box with no protection and books arrive damaged. This frustrates me no end.
It has always been slow to get stuff (shipping happens from Canada and i live in California) but that never bothered me.

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
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Promises made - promises delivered.
August 24, 2022

Everything I expected from looking at the website I got - just as promised. This is the way business is supposed to run.

Date of experience: August 24, 2022
Canada
1 review
0 helpful votes
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Very impressed
August 24, 2022

Lots to choose from, find a book that I have been looking for for a while. Site is easy to navigate and shipping time was very reasonable

Date of experience: August 24, 2022
Canada
1 review
0 helpful votes
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My Number One Book Buying Spot
August 24, 2022

I absolutely love Book Outlet and love being able to find all kinds of books, puzzles, craft kits at a more affordable price. I am always surprised at the availability of all different types of books, authors etc.

Date of experience: August 24, 2022
Canada
1 review
0 helpful votes
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Fast Shipping and great price!
August 23, 2022

Shipping was very quick and the book was well packaged. I found it here for $20 less than other online stores. The book itself is awesome and I can't wait to start filling it out to give to my daughter someday. I took 1 star off my satisfaction with the product because the book has some religious sections that are of no use to me.

Date of experience: August 23, 2022
Canada
1 review
0 helpful votes
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Good service
August 23, 2022

I have no complaints, everything was fine. I will check the book outlet before I buy books

Date of experience: August 23, 2022
Canada
1 review
0 helpful votes
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As described
August 23, 2022

Arrived very quickly and in great condition, very happy to find books that I cannot find in stores

Date of experience: August 23, 2022
Canada
1 review
0 helpful votes
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My Order
August 23, 2022

The prices of the books were amazing and for the price, I was overall happy with my order. However, out of 3 books, 2 of them had stickers which when removed left sticky residue on the cover/dust jacket and the back cover of the 3rd book was a bit roughed up.

Date of experience: August 22, 2022
Michigan
2 reviews
0 helpful votes
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Damaged books
August 22, 2022

This was my third order from Book Outlet. All three orders were packed without any sort of filler, meaning the books could move freely during shipment. One paperback in this order arrived with a fold crease down the length of the back cover which had been flattened out at some point. Another paperback arrived with a third book wedged inside the pages; several pages on the top and bottom fore edge and the cover were bent and creased at those points. The damage was severe enough that I contacted Customer Service and submitted photos. A replacement arrived in the mail about a week later.

While I know Book Outlet sells remainders, I did not realize it sells damaged copies without describing them as being damaged. I'm unhappy about the haphazard packing so books which were presumably in good condition may arrive damaged. On the whole, I prefer to shop from used book dealers because they accurately describe the condition of a book and pack with care to ensure the book arrives in the condition at which it was sold.

Date of experience: August 22, 2022
Canada
1 review
0 helpful votes
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Great site
August 22, 2022

Delivery was really quick, received item a couple days after ordering.
Book was in great condition, looked almost like new.

Date of experience: August 22, 2022
Canada
1 review
0 helpful votes
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Great experience but damaged book
August 22, 2022

Great experience, arrived quickly, but one of my books had a cut on the cover page.

Date of experience: August 22, 2022
Canada
1 review
0 helpful votes
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Books
August 22, 2022

Site was easy to use, books were a good price and shipping was quick. All of the books we bought were in good condition

Date of experience: August 22, 2022
Canada
1 review
0 helpful votes
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Best book store ever
August 22, 2022

So easy to use with a library of books to choose from.

Date of experience: August 22, 2022
Canada
1 review
0 helpful votes
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Great
August 22, 2022

It's all good. Love the puzzle. Will order more when I finished this one.

Date of experience: August 22, 2022

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada