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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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Overall experience was average, I ordered books and next day those books price reduced by significant amount. I contacted customer service and reply was they can not anything after order is placed.
I'm really happy with the service book outlet provided and the books I purchased! So easy to place an order and also fast shipping!
I have been so impressed with Book Outlet. I order every few months and stock up on great titles at lower prices so I always have gifts ready for birthday parties or special occasions that arise. I also buy books for the holiday toy drive. Five stars! Always!
Appreciate the opportunity to buy books at a good price alongside great service and an easy to use website
Called about a delayed delivery during the Fiona storm and spoke to the nicest customer service person I have ever encountered! This is the first time in years that I felt that the least I could do in return was to leave a glowing review.
Have ordered several times now, no problems, all books in like new condition.
Premium services and best prices on books. The selection of books perfect for any books lover. Order often in the last three years.
I had a problem with my delivery via the delivery service, not Book Outlet and their customer service was great and helped me ASAP. Fast delivery as well.
Easy to order, prices are fantastic and selection is great. Time from order to delivery was very short. Will definitely purchase from Book Outlet again.
I recently placed my first order with book outlet and purchased 6 books. Upon arrival, one was ripped down the cover. I reached out to the customer service team and within a day I had a response and a new book on its way to me (I included pictures right away). I was so impressed! I will be a return buyer!
Excellent service, very good delivery time and the best rates of anyone
Good quality books for low prices. Decent delivery time! Love the heavy duty packaging to keep the books safe.
I have ordered numerous times from Book Outlet and have been amazed at the promptness of each delivery.
It was easy to place the order and was given the rewards I had previously earned. It was delivered in good time.
Always have got exactly what I wanted and book prices were great. Most books are even gift worthy
My order was not received. I called customer service.
The agent was very kind, re-ordered the titles that were still available, credited the books no longer available, and put some reward points into my account to buy other titles.
I was happy with her service!
Can't beat the price I paid and they were delivered 6 days later, quite happy!
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.

