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Book Outlet

3.3

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834

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48,909 reviews

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Canada
1 review
0 helpful votes
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Amazing Books
October 3, 2022

Fast shipping and really good quality of books.
I will shop here again the next time I buy more.

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Kids cookbooks
October 3, 2022

All that I was looking for as first cookbooks for grandchildren.

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Lovely Gem!
October 3, 2022

Have always loved shopping here, in-person and online.
The staff are great and having books shipped to home during the pandemic was a treat.

The prices are also unbeatable!

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Absolutely love this business!
October 3, 2022

Great experience every time! Thank you will continue to use your store in the future

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Keep an eye out
October 3, 2022

I have purchased from this site before and am always happy with the box that arrives. My grandchildren love books so it's a great way to fill their shelves. The only thing that annoyed me is you have to be familiar with the prices so you understand the offers. When you offer buy two get one free the prices are higher. When there is no offer the prices are lower. I noticed a lot of titles and collections had left the site in a short period of time I was going to make another order after I received my last one. My suggestion for any one is. Us it when you see it don't wait. I will continue to make purchases the quality is great for the price!

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Teacher approved
October 3, 2022

Amazing Prices! The whole process is seamless and delivery is quick. Love that you can earn rewards quickly and redeem them with ease! As a teacher I am constantly updating reading materials and book outlet allows me to do this without the heavy cost usually involved with books.

Date of experience: October 3, 2022
Canada
1 review
0 helpful votes
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Amazing
October 3, 2022

So glad I found this website! All the books on my list are affordable. Love it!

Date of experience: October 3, 2022
California
1 review
0 helpful votes
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Package delivered on a rainy afternoon and left outside, though protected area nearby. Obviously not BookOutlet's fault. Box fell apart, most books water-damaged. Notified BookOutlet, sent photos. Jason responded promptly, replaced all damaged books at no charge, including one I later noticed had also been soaked. Have been ordering from BookOutlet for several years; always pleased with condition and price.

Date of experience: September 30, 2022
Canada
1 review
0 helpful votes
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Poor delivery company
September 30, 2022

This is my first time using this company, decided to support local instead of Amazon.
The purchase was easy, delivery not so much. I live in a condo building with no security guard. I was out of town when the first 2 attempts were made to deliver, there was no delivery slip on the lobby door or voicemail left on my phone which connects to the intercom. I checked online to see that these delivery attempts were made or I would not have known. I waited around the following day, took a quick shower and forgot to take my phone and missed the delivery by several minutes. I called and asked if he could come back since it was less than 5 minutes, no luck. I waited around the next day thinking he would come back around that same time, no delivery. I called to check and was told it was not on the delivery run that day and they did not know when it would be scheduled next. I got a call that evening at 8pm from the driver, he was at my building and I received the package. He could have delivered it the following day, appreciate the fact he came out in the evening, it was lucky I was home as was not expecting it. Other delivery companies leave slips or messages, also have a place you can pick up in the neighbourhoood if you miss the delivery, this company does not offer this.

Date of experience: September 30, 2022
Canada
1 review
0 helpful votes
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Pleasantly surprised
September 30, 2022

Books were a great price & delivered in a reasonable amount of time (dont expect the amazon 5 hour delivery but if you are not in a rush it was great) - books are new. If what you are looking for is on here its a great way to save a few bucks on your next read!

Date of experience: September 30, 2022
Canada
1 review
0 helpful votes
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Will definitely buy from again
September 30, 2022

Fast shipping, easy site to navigate, great condition of items ordered

Date of experience: September 30, 2022
Canada
1 review
0 helpful votes
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Awesome books collection
September 30, 2022

Totally recommend to all, books are very new and prices are very reasonable.

Date of experience: September 29, 2022
Canada
1 review
0 helpful votes
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Rough shape
September 30, 2022

Some of the books received were in rough shape. Extremely dirty dust jackets, dented hard cover corners, small tears on har cover corners/spine.

Would not recommend for gifts, if you're looking for books in pristine condition.

Also wish the website would provide 1-2 page preview of the book's interior.

Date of experience: September 29, 2022
Canada
1 review
0 helpful votes
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First time buying
September 29, 2022

I buy a lot of books but it was the recommendation of a friend that brought me to Book Outlet for the first time.

Date of experience: September 29, 2022
Canada
2 reviews
0 helpful votes
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Poor delivery service
September 29, 2022

It took the delivery service 3 trys over 2 weeks to finally deliver my book because they were not given our email or phone number. They could have left it at the door if I had been asked.

Date of experience: September 29, 2022
New Jersey
1 review
0 helpful votes
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Horrible experience
October 29, 2022

My order took weeks to arrive. Was nearly impossible to get in touch with anybody. I called many times, reached the automated system saying they were too busy and to call back. Each time I called back, no answer. When I finally got in touch via email, 4 out of my 8 books ordered were out of stock. I was refunded for those books, but no discount on the ones that were in stock. New books were finally sent, but from the time I placed the order until I finally received was 5 weeks! Completely unacceptable. With nothing more than an apology, and your "books must be lost in transit." Will never order from here again!

Date of experience: September 29, 2022
Canada
1 review
0 helpful votes
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Oustanding experience.
September 29, 2022

Easy, fast and great shopping experience. Super fast shipping.

Date of experience: September 28, 2022
Canada
1 review
0 helpful votes
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Excellent!
September 28, 2022

Great selection and fast service!
Will recommend your outlet to anyone!

Date of experience: September 28, 2022
Canada
1 review
0 helpful votes
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Great prices on books
September 28, 2022

Ordered four chapter books for young kids. With delivery it came to just over $20! I don't mind waiting on a longer delivery for the great prices, although It only really took maybe four or five days longer than another site may have taken. Highly recommend and I will be shopping online here again!

Date of experience: September 28, 2022
Canada
1 review
0 helpful votes
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Excellent!
September 28, 2022

Their range of book price and variety was awesome, delivery time there is nothing to complain about! I would love to use Book Outlet once again!

Date of experience: September 28, 2022

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada