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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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I have ordered a few times from BookOutlet. It's always easy to navigate the site, place your order and check out. Nice to receive an email when it's shipped and delivered.
If you see something you like, do not hesitate, stock levels are at times low.
We have been purchasing from book close outs for years and love the deals in the books or I was an excellent condition.
There is a large variety of product (books, puzzles, games, educational supplies) at super low prices and fast delivery. I've been pleased with everything I've purchased from them!
I love the prices and quality of books!
Some books arrived in somewhat damaged or used condition. For the price paid and overall shopping experience it's still pretty worth it
The delivery was faster than expected and the products are valued at a great price.
I was so happy to discover this site from a friend. My daughter, mother and I are avid readers and we spend a fortune on books, now we don't have to. A very happy customer and I'll recommend you to anyone I know that loves reading. Shipping is always on time and so far books are always in really good/great condition.
I used to live in St. Catharines and used to visit the store in person several times per year. Now that I no longer live in the area, I buy my books online from you and I must say that the experience is equally as good.
I am so happy with the overall process and thrilled at the prices! I ordered 3 copies of one book for friends and one copy has a slightly damaged cover. No biggie as I'll keep that one for myself but still a bummer.
I received my book fairly quickly and it was in great shape. I love that the packaging was recyclable as well! What I couldn't get over was the price! Super cheap for a hard cover. Would definitely order from Book Outlet again.
Book was great price and delivered quickly. No issues at all
Overall my experience was very positive. The books arrived in a timely manner. There was lots of choice.
I ordered 7 books. When I got my shipment…there were 11 books in the box. Only 1 of them was what I had ordered. I contacted customer service immediately. They reshipped the books I ordered & told me to keep the mistakes or donate them.
Easy to find on the internet and excellent service all around,
I have yet to receive my first order I ordered over two months ago. The first box got lost in transit so of the over 10 books I ordered I only received two. They had to re order it for me and send it again but 2 of the books were no longer available so I was able to get refunded for those. Still haven't received the order they sent out again and wondering if it also is just.
Book outlet has a great array of books but the best part of the site is the amazing customer service from here. Loved this site.
I've ordered twice from the Book Outlet and both times the prices were low and the service was fast. It was easy to find the books I wanted.
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.

