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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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Every time I order I get exactly what I need. The prices are unbelievable, and they help us fill out our much-loved, much-visited bookshelves.
Shipping is a tad slow, but with free shipping from Ontario to Alberta on orders over $45, I just plan accordingly.
I hope I get to enjoy purchasing from this business for many years to come.
I ordered books and one came in a bit damaged. I emailed the company and they sent a new book quickly and told me to keep the old book or donate it. Great customer service and super quick.
Site is very easy to navigate. Quick delivery and very inexpensive. Will definitely order again.
I was very pleased with the low prices. It was my first purchase and I will be back. Have recommended this site to friends.
Book Outlet service excellent but after two weeks still had not received order due to Canada Post delay and likely a lost package.
I was browsing for a book of interest online, and this website came up as an option. I looked and price and delivery costs were very reasonable. I was expecting to receive a paperback and not even necessarily new, but I received a brand new, hardcover copy of the book I purchased. Delivery was prompt and service even put my package inside of my front porch, which most other delivery services don't even do despite requesting it. Will order again.
At first my expectations were not high at all due to the cheap price. However, i was surprised how well the quality was. It looked like a new book you would see anywhere. Definitely going to order more!
I have purchased books, puzzles and toys. It's fun to browse what's available and choose items that suit you, at a bargain.
Reasonably priced gifts from a diverse selection of books
Great experience with book outlet! Had an issue with one of my orders and customer service was so quick and efficient getting it corrected. Everything arrived quickly and in great condition. Highly recommend
Fantastic site - amazing deals on books. Their stock changes frequently so it's worth checking often to see if they receive things on your reading list. The discounts are already enormous, but they have great sales to reduce the already hugely discounted prices. They also offer a loyalty program and referral bonuses that can give you great bonuses on future purchases. Unfortunately, shipping is only free on larger orders, but it's not prohibitively expensive either. It's not the fastest, at least to Montreal, but delivery time doesn't generally exceed 1-2 weeks. The books could be better packed, they're often placed loose in a large box which makes them prone to damage. In one instance where I received a damaged book, their customer service responded quickly and professionally and resolved the matter immediately. I highly recommend.
The books arrived so quickly and were in amazing quality at such a great price
I always have a great experience with Bookoutlet. I have a home daycare and this is the only way I can afford to give the kids books for Christmas. The prices can't be beat. This was the first time I didn't receive one book but the problem was solved within hours.
I will be continuing to shop at book outlet.
Quick delivery and tons of options for well under retail price
I was looking for some specific titled books and thought i,d give Book Outlet a try and every thing worked out fine.
The orders were filled promptly and efficiently. I am very impressed with the quality of the books and the ease in which to order.
Pretty good prices; I read only nonfiction so was a bit challenging to find really good titles; very satisfied with customer service when I ordered wrong item
This is a great place to find discount books if you don't mind a few imperfections. The books I received looked like they had been bumped around a bit, and one of them had the front cover cut (likely by a box cutter), but pages are all is good shape, and are unread.
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.

