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Book Outlet

3.3

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834

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48,909 reviews

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Canada
1 review
0 helpful votes
Follow Réjean Z.
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Great Online Bookstore
February 13, 2023

I find a great choice of books,quality and good services and fast delivery.
And also very good price.
Thank you very much.

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Love this website
February 13, 2023

This website is perfect for purchasing books I have not seen before. Such a wide variety. The delivery time is quick as well.

Date of experience: February 13, 2023
Canada
3 reviews
0 helpful votes
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Have place placed dozens of orders with Book Outlet. First issue that I contacted them about (torn cover and I provided a picture of it).
They didn't offer to replace or offer any amount credit.

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Best website!
February 13, 2023

I use book outlet all the time. It's the only place I buy books from. I have found so many great titles for a fraction of the price you'd pay at Indigo and chapters.

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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I love Bookoutlet!
February 13, 2023

The books are high quality and super cheap! They arrived earlier than expected and my sister read 4 of them within one week!

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Missing
March 15, 2023

Ordered 7 of a book for my classroom, only received 5 but still charged for 7.

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Purchases for school library
February 13, 2023

The Book Outlet is awesome! I was able to find a lot of interesting books at very reasonable prices. If you are looking for recently published youth fiction, this is your spot!

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
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Toddler Books
February 12, 2023

Found great books for my toddler at a very reasonable price! Fast delivery!

Date of experience: February 11, 2023
Canada
1 review
0 helpful votes
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I've ordered numerous times now from Book Outlet and each time I am very pleased. I am especially appreciative of the free shipping they offer on orders over a certain amount and considering I'm a huge book lover, I always end up hitting that amount - and to be quite honest, it always ends up incentivizing me to order just a few more books as a treat :p The shipping is always quite quick and my products are always shipped with care as well. I've only ever encountered one hiccup when ordering from Book Outlet and it was rectified immediately! I honestly can't say a negative thing about Book Outlet. I enjoy the prices, I like the frequent sales/promotions, they carry a myriad of different books, and the shipping is great!

Date of experience: February 11, 2023
Canada
1 review
0 helpful votes
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Nice Variety
February 11, 2023

I like the variety of topics and titles. I also loved the prices.

Date of experience: February 11, 2023
Canada
1 review
0 helpful votes
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Easy process
February 11, 2023

The website was easy to use. Shipping was fast. Book was as described.

Date of experience: February 11, 2023
Canada
1 review
0 helpful votes
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Great
February 11, 2023

Website was easy to use. Prices are good. Shipping was quick. Products were all in great shape.

Date of experience: February 10, 2023
Canada
1 review
0 helpful votes
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Books Quite Damaged/Dirty
February 10, 2023

I've ordered before and the books were in great condition.

In this order 4/6 books arrived dirty (like they'd been in an Indigo, been part of the Indigo "cart drop" rigamarole we used to have to do there as an operations team, and had spent some time on a salty/dirty store floor) and/or damaged. I assume some of the Book Outlet stock comes from physical retailers returns, so they have been in backrooms, on store floors, touched by the general public who can be not-too-kind to product (hence low prices)?

But I've bought explicitly labelled "used" books in better condition than a few of these books. I know these are discounted books for a reason, but no where online is it implied that these books will not be in "new" condition.

And these are fine for a personal use/adding into my collection; they are obviously still readable. But I wouldn't gift any of these because of how banged up they are. If you were shopping here for a reader, trying to stretch a gift budget as far as possible, I think you'd be upset if you'd opened my particular box and found dirty/banged up books. Just something to keep in mind.

Date of experience: February 10, 2023
Canada
1 review
0 helpful votes
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Great website for books!
February 10, 2023

My book showed up in good time and was in perfect condition for the price I paid! Only downfall was that I had to pay quite a bit for shipping as I'm in Canada but overall, great experience and I would recommend Book Outlet to friends and family!

Date of experience: February 10, 2023
Canada
1 review
0 helpful votes
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Great customer service
February 10, 2023

First time I've ordered from Book Outlet. Was looking for a book that is a bit older and found it at Book Outlet, along with a few more titles I couldn't find at my local used book store. For some reason the tracking info for the shipment wasn't showing up on the Wizmo site and I was concerned if the shipment was coming via courier due to icy road conditions to our place, which is rural. Sent an email and heard back quickly from Jason who confirmed it was coming via Canada Post and had been delivered to the community mailbox that day. Checked and sure enough, it was there and I'm now in reading material. Great service all around.

Date of experience: February 10, 2023
Canada
1 review
0 helpful votes
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Started poorly. Ended well.
February 10, 2023

Mixed. My order had not arrived 5 days after promised. Called your customer service. Great response. Within three minutes you agreed to send out original order. No hassle.

Date of experience: February 10, 2023
Canada
1 review
0 helpful votes
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Book Order
February 10, 2023

Easy ordering
Fast shipping
So far a great experience

Date of experience: February 10, 2023
Canada
1 review
0 helpful votes
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Great service
February 10, 2023

I ordered 11 books for my book club, and they arrived quite quickly. They were all inWest books and in excellent condition, except one book's cover was folded back. I would definitely order books here again..

Date of experience: February 10, 2023
Canada
1 review
0 helpful votes
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Amazing books received
February 10, 2023

The books I received only have little black mark at the bottom. I'm very surprised with the quality! Love it!

Date of experience: February 10, 2023
Canada
1 review
0 helpful votes
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So happy to have found this!
February 10, 2023

I got 7 books for under $50! They all arrived quickly and are brand new! I would have paid triple the price for them through a regular retailer.

Date of experience: February 10, 2023

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada