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Book Outlet

3.3

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834

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48,909 reviews

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Canada
1 review
0 helpful votes
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Quite good
January 2, 2023

I received the items I ordered much faster than I expected. Books are in good, new condition, although some are significantly dusty. The website can be a bit difficult to navigate, especially if you are looking for nonfiction, non-children's books. I'm quite pleased to have found this shop, as sometimes it has books I'm looking for at a decent price.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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My favorite store
January 2, 2023

I absolutely love your store, I've made the three hour drive to visit in person once. And it was totally worth it. I have a collection that rivals a library and it's thanks to you that I'm able to read to my hearts content!

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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I feel so grateful to have stumbled into The Book Outlet searching for books online. The selection is great, and the delivery time is the same (if not faster!) than other distributors. The prices beat competitors, too.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Great Puzzles
January 2, 2023
Updated review

Love their 1000 piece puzzles...would love it if they could to add more! Absolute best prices around.
I have placed 3 different orders for puzzles.

Date of experience: January 2, 2023

Wouldn't accept my payment method
September 21, 2022
Previous review

Wouldn't accept my payment method. Tried many times and then resorted to alternative

Date of experience: September 21, 2022
Canada
1 review
0 helpful votes
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Best book site!
January 2, 2023

Great books for a low price and fast delivery. And the books show up in perfect condition.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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I am a bookworm and I have two daughters following in my footsteps. I never say no to their requests for books. Book Outlet makes that possible. Transparent about what's being sold. Easy shopping. Reasonable delivery time. Boxes that bring joy!

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Books for a charitable cause
January 2, 2023

I have a book list every year from a Caribbean Island where books in English are very hard and expensive to come by. I take an extra suitcase for my annual trip to fill with books. They are almost all from the Book Outlet.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Never had a bad experience yet!
January 2, 2023

Happy with the book I received. Reasonable shipping cost but I still miss ordering and then picking up at the outlet, thus saving the shipping cost.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Good price & fast delivery
January 2, 2023

Was able to find the books I was looking for my daughter.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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So glad I found this site
January 2, 2023

I adore this website! Choices, the prices, everything is excellent.

Date of experience: January 2, 2023
Maryland
1 review
0 helpful votes
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Customer service
January 2, 2023

Great follow up, good products, and good prices. This is what customer service should be!

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Book Order
January 2, 2023

Thank you for your prompt service over the Christmas holiday! I will purchase from you again and would recommend you to others.

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Christmas Eve delivery
December 31, 2022

I placed an order on December 21, hoping, but not really expecting, that it would arrive for Christmas. But at 11:30 pm on Christmas Eve, a van pulled up and the books were delivered! Incredible. Thanks, Book Outlet!

Date of experience: December 31, 2022
Canada
1 review
0 helpful votes
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Great company, great customer service!
December 31, 2022

I had a great experience with my first order, it came fast, prices were super affordable. I did have 1 book missing (I respect that human error happens!), I contacted customer service & they are sending out the missing book free of charge. Very pleased with my experience & will be ordering again!

Date of experience: December 31, 2022
Canada
1 review
0 helpful votes
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Good experience overall
December 31, 2022

One of the books I received was very juvenile. I guess I didn't read the description well enough. The delivery was quite a long wait but next time I will order earlier. The books were all I good shape except one that was folded in packing. The price was very reasonable.

Date of experience: December 30, 2022
Canada
1 review
0 helpful votes
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Excellent customer service
December 31, 2022

An item was missed on my order and customer service replied professionally and timely

Thank you

Date of experience: December 30, 2022
Canada
1 review
0 helpful votes
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December 30, 2022

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Date of experience: December 30, 2022
Canada
1 review
0 helpful votes
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We love this place
December 30, 2022

We got some really cool gifts from the book outlet for our kids, the felt animal kit was so cool, and the box of make your own crystals and candles were awesome.

Date of experience: December 30, 2022
Canada
1 review
0 helpful votes
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Discounted books! How can you go wrong?
December 30, 2022

You'll find a lot of gems here for fantastic prices. It's not the sort of place where you'll necessarily shop for a specific book, but I like looking at the new arrivals and seeing what catches my eye. I've found a lot of books I've ended up absolutely loving here.

Date of experience: December 30, 2022
Canada
1 review
0 helpful votes
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Christmas present
December 30, 2022

I ordered romance novels for my Mom for Christmas. The book outlet.ca had some of her favourite authors and I tried some new ones. They arrived within days, plenty of time to wrap for Christmas. I was very satisfied with my shopping experience.

Date of experience: December 30, 2022

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada