BookOnlineReviews 10,277

Talking with a live person is very helpful for tech-challenged individuals like me. Agent Irving was very professionally helpful, receptive and patient.

Humberto did a great job and helped me out perfectly. Really appreciate the help that I received and my experience was great!

Angelica provided excellent service. Answering my questions and explaining.
Angelica waited while I checked both my text and email confirmations. I called yesterday and was told that the airport shuttle didn't start until 4:00 am. Angelica assured me that the shuttle ran 24/7.

Humberto was very cordial and helpful with my booking experience! He answered all of my questions and we were done in minutes!

My experience was very friendly, professional short and simple Customer representative was able to find me a hotel within 10 minutes of my final destination for a very affordable price, with all the accommodations I was looking for a hotel with a good customer review, thanks a lot for your help!

Explained rooms availability, what is included, the rates, check in and out, address location, etc. Very helpful. Thanks

Perfection as always. I'm hey best western premier member and I always try to stay at best Western hotels having to make a comment about my experience using over 100 characters is a pain.

Jorge did a great job explaining my options and was courteous. He made sure I was completely satisfied. Thanks

Emanuel was so very helpful! He helped me step by step perfectly! I'm so happy with his performance while talking to him!

Thanks for your help. Why do I have to type 100 characters though? Okay, we're doing this. I booked another hotel and police forcefully evicted the person across the hall. Yikes. So while they were yelling in the hall, Gisell hooked me up with a much nicer place. So…. Thanks!

Luis, the agent i worked with was kind and patient, he took his time to ensure he found a last minute place for me to stay after an 8 hour flight delay and cancelation.

Great job and good information. Very pleasant to speak with. She was very helpful and found a place close to destination.

The woman that booked my reservations was very patient and very friendly also very knowledgeable it was smooth sailing thank you to Amica

Neil helped me book 4 rooms for a wedding that we are going to be attending in July. He answered all of my questions quickly.

MIGUEL! Great experience! Quick and pleasant booking! Thank you so much! Very professional, much appreciated.

Julio did a great job helping us and making our vacation work. He just trying and was able to make it work.

The man on the phone, Luis Miguel, I believe his name was, had a very kind demeanor! He helped me with all my questions.

Brian was professional and friendly and answered the odd questions that I had about parking. I appreciated his help.

Paige was extremely helpful. There were no rooms available in our area and she took her time to assure that we found rooms available for 12 people. She is knowledgeable and very proficient. Please give her a raise she has the best customer service skills I've seen.

Fernando provided excellent service, communicated clearly and with good humor, quickly booked exactly the room we wanted. Thank you!