BookOnlineReviews 10,267

She was pleasant and knowledgeable. I really hate being made to give a character count. My first sentence was more than sufficient.

Pleasant phone interaction,the representative went above and beyond the call of duty.

She was kind and helpful. Sounded like she enjoyed her job.

Outstanding professional service by this young lady. She knows her stuff!

Diego was not only very professional and polite, but he made sure that he provided me with the answers I needed. I especially appreciate the fact that Diego did not simply end the call when the problem proved to be more complex than I expected, but made sure that I had an answer and the appropriate next step to take.

Thank YOU Sir!

Booking agent, Crystal was knowledgeable of the hotel & its amenities. Patiently answered all my questions and made our reservations quickly and efficiently.

Very helpful, and a pleasant voice. And was nice to talk to.

Very nice. Very helpful. It's hard to book a room with Clemson football

Amanda was very helpful in getting my reservation completed when my flight was going to be delayed by about 3 hours. The intercom at the Denver Airport was loud and kept going off while I was trying to make the reservation and Amanda was very patient and helpful.

Carolyn was excellent, very pleasant, informative, and profession, but friendly... very nice

I am fantastic, I feel better today. I feel much better and calmer after hanging up the call, Diego is very kind and gentle. Thank you so much

She was great. I was in a hurry she was patient and made sure I was satisfied before we finished. Great voice easy to talk too. Dale

Easy to understand, knowledgeable. Pleasant and patient.

Tracey was amazingly quick to look up the answer to 2 questions I asked. She was also very upbeat & kind!

The person that I spoke with wasn't able to give me the reservations I needed and I understand that. What I didn't care for was being cut off when I spoke and not being listened to where I had to repeat myself.

Thank you for booking to detail what I requested. Kind agent and very informative

Shalina was amazing. She had no rooms for us but looked and found me a room close by and booked it for me
We were very thankful as she was the only one who was helpful after trying 4 different places
Very appreciative

Appreciated your patience and helpfulness! Thank you!

Lauren was very polite and amazingly kind when booking our hotel.

The person I spoke to was extremely helpful answering my questions and very patient as well. I greatly appreciate his help and looking forward to our stay.