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BookingGroup

3.4

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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Canada
2 reviews
0 helpful votes
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Service goooooood^)
December 28, 2019

Excellent rapport qualite/prix, personnel agreable, service rapide et irreprochable! Je recommande fortement!

Date of experience: December 26, 2019
Washington
2 reviews
0 helpful votes
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No problem
December 25, 2019

Weekend in Paris... I booked from the application... Integrated insurance on site.
Friendly and helpful staff. New cars

Date of experience: December 24, 2019
Germany
2 reviews
0 helpful votes
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Very nice service
December 25, 2019

BookingGroup knew that they had few cars available and managed to get new ones delivered from their airport fleets, thanks to Octavio got one of the cars. This guy deserves a promotion to corporate, amazing costumer service skills

Date of experience: December 24, 2019
Romania
2 reviews
0 helpful votes
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BookingGroup is always a guarantee, and the guys from the Milano Centrale team make no exceptions! Impeccable and precise as always, always ready to advise the customer at best based on what is requested. If you need a car in Madrid, you are in the right place

Date of experience: December 24, 2019
Canada
2 reviews
0 helpful votes
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Excellent service
December 25, 2019

High professionalism with maximum customer focus. Luca supported us very well. Thanks Luca! BookingGroup can be proud of such employees.

Date of experience: December 24, 2019
Finland
2 reviews
0 helpful votes
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Greetings to all
December 25, 2019

He returned after two weeks greeted with a nice smile by Mr. Octavian
Brand new machine a pity to leave it :)) everything went very well no problem very satisfied, very kind and helpful everyone. Only flaw is not being able to contact Sunday reservations. It is certain that, if necessary, I will definitely be with you!
Ciro DI Palma

Date of experience: December 24, 2019
Bulgaria
2 reviews
0 helpful votes
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Credit card payment
December 25, 2019

I have had no problems, both on delivery and on returning the vehicle, kind staff; the car was not a SW as I requested but it was an SUV, large enough for my needs. No problems with your credit card

Date of experience: December 24, 2019
Austria
2 reviews
0 helpful votes
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Peugeot 308
December 25, 2019

We got a Peugeot 308 and it felt brand new. All damages previously were registered and is noted on the contract.
Drop off is easy, just follow the instructions and use the GPS to get to the parking lot correctly

Date of experience: December 24, 2019
NL
2 reviews
0 helpful votes
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Good specialists
December 25, 2019

I want to spend the best words for the girl at the reception (nice, kind, very available!) Thank you

Date of experience: December 23, 2019
Romania
2 reviews
0 helpful votes
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Thank you friends
December 25, 2019

I loved renting the car here, a very simple process and not at all bureaucratic! I was lucky because I didn't make a reservation and I got the car I wanted at a great price with the best insurance.

Date of experience: December 23, 2019
Germany
2 reviews
0 helpful votes
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Excellent
December 25, 2019

Excellent service. New and clean cars. Polite and qualified staff. Rent a car in the center a few steps from the station is really convenient

Date of experience: December 23, 2019
Ohio
2 reviews
0 helpful votes
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In meno di 20 minuti
December 25, 2019

Mi hanno salvato il lavoro aiutandomi ad arrivare in tempo ad un'incontro aziendale Molto importante. Laddove altre aziende di noleggio del posto e nell'immediato non sono riuscite a venirmi in contro

Date of experience: December 23, 2019
NL
2 reviews
0 helpful votes
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Manager reattivo
December 25, 2019

Cortesi con ottimi capacitá di problem solving. The best in town come rent a car. Sempre un manager reattivo che ti aiuterà a ottenere un noleggio auto veloce

Date of experience: December 23, 2019
NL
2 reviews
0 helpful votes
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Molto efficienti e disponibili. E' possibile effettuare e completare la registrazione per BookingGroup

Date of experience: December 23, 2019
Austria
2 reviews
0 helpful votes
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Thanks
December 25, 2019

The best part is that this place is easy to get to when coming from outside of Milan and right next to central train station for easy transfer to other parts of the city/country.

Date of experience: December 23, 2019
NL
2 reviews
0 helpful votes
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I was in January 2018 on site to rent a car. At first I went to the store at 14h, was very full and was poorly attended. I decided to come back later in the day (19h). This time I was very well attended, including the girl who attended me gave great tips on how to pay less for the car rental, where to drive, and where to deliver the car. I would definitely rent a car again from this company

Date of experience: December 22, 2019
NL
2 reviews
0 helpful votes
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Great experience
December 25, 2019

I have rented from this place many times and every time the staff are very helpful and very good service. Also rented the same day at the store because we needed immediately. They gave us an upgrade for free and a very good discount!

Date of experience: December 22, 2019
Germany
2 reviews
0 helpful votes
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Stable company
December 25, 2019

Pleasant welcome, friendly and competent staff. I recommend this well located agency. If you are looking for a stable company, this one

Date of experience: December 22, 2019
Luxembourg
2 reviews
0 helpful votes
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BookingGroup
December 25, 2019

I've used so many BookingGroup around UK and Europe but this team was amazing. Helpful, happy, useful and efficient. Head office should use these guys to train others!

Date of experience: December 22, 2019
Germany
2 reviews
0 helpful votes
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They speak great English
December 25, 2019

Without doubt the best car rental company in the world. Second time I rent at BookingGroup, always fast and had the car in hand in less than 10 minutes. Staff speak English perfectly

Date of experience: December 22, 2019

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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