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BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.
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Excellent rapport qualite/prix, personnel agreable, service rapide et irreprochable! Je recommande fortement!
Weekend in Paris... I booked from the application... Integrated insurance on site.
Friendly and helpful staff. New cars
BookingGroup knew that they had few cars available and managed to get new ones delivered from their airport fleets, thanks to Octavio got one of the cars. This guy deserves a promotion to corporate, amazing costumer service skills
BookingGroup is always a guarantee, and the guys from the Milano Centrale team make no exceptions! Impeccable and precise as always, always ready to advise the customer at best based on what is requested. If you need a car in Madrid, you are in the right place
High professionalism with maximum customer focus. Luca supported us very well. Thanks Luca! BookingGroup can be proud of such employees.
He returned after two weeks greeted with a nice smile by Mr. Octavian
Brand new machine a pity to leave it :)) everything went very well no problem very satisfied, very kind and helpful everyone. Only flaw is not being able to contact Sunday reservations. It is certain that, if necessary, I will definitely be with you!
Ciro DI Palma
I have had no problems, both on delivery and on returning the vehicle, kind staff; the car was not a SW as I requested but it was an SUV, large enough for my needs. No problems with your credit card
We got a Peugeot 308 and it felt brand new. All damages previously were registered and is noted on the contract.
Drop off is easy, just follow the instructions and use the GPS to get to the parking lot correctly
I want to spend the best words for the girl at the reception (nice, kind, very available!) Thank you
I loved renting the car here, a very simple process and not at all bureaucratic! I was lucky because I didn't make a reservation and I got the car I wanted at a great price with the best insurance.
Mi hanno salvato il lavoro aiutandomi ad arrivare in tempo ad un'incontro aziendale Molto importante. Laddove altre aziende di noleggio del posto e nell'immediato non sono riuscite a venirmi in contro
Cortesi con ottimi capacitá di problem solving. The best in town come rent a car. Sempre un manager reattivo che ti aiuterà a ottenere un noleggio auto veloce
Molto efficienti e disponibili. E' possibile effettuare e completare la registrazione per BookingGroup
The best part is that this place is easy to get to when coming from outside of Milan and right next to central train station for easy transfer to other parts of the city/country.
I was in January 2018 on site to rent a car. At first I went to the store at 14h, was very full and was poorly attended. I decided to come back later in the day (19h). This time I was very well attended, including the girl who attended me gave great tips on how to pay less for the car rental, where to drive, and where to deliver the car. I would definitely rent a car again from this company
I have rented from this place many times and every time the staff are very helpful and very good service. Also rented the same day at the store because we needed immediately. They gave us an upgrade for free and a very good discount!
Pleasant welcome, friendly and competent staff. I recommend this well located agency. If you are looking for a stable company, this one
I've used so many BookingGroup around UK and Europe but this team was amazing. Helpful, happy, useful and efficient. Head office should use these guys to train others!
Without doubt the best car rental company in the world. Second time I rent at BookingGroup, always fast and had the car in hand in less than 10 minutes. Staff speak English perfectly
Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation

