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BookAirfare Reviews Summary
The company has garnered a mixed reputation among customers, with some positive experiences highlighting helpful and courteous staff who successfully facilitated travel arrangements at competitive prices. However, a significant number of reviews reflect severe dissatisfaction, particularly regarding customer service issues, including unfulfilled promises for callbacks, rude interactions, and difficulties with ticket cancellations and refunds. Many customers reported feeling misled by pricing practices and faced challenges in resolving their concerns. Overall, while there are instances of effective service, the prevailing sentiment suggests a need for substantial improvements in customer communication and support.
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I called the customer service and I asked them to book a ticket for me to Belgium. I told them that I can't walk and want an assistance from the airport to the flight. With calm voice and with lot of respect they helped me in booking the flight. Thank You.
Bookairfare is a great site for finding discount air tickets; I always get the best deals from them.
This site has presented me with cheap flight tickets every time I need to make an international trip. I strongly recommend their services for all kinds of traveling requirements.
I am always trying to find out the best ticket fares as I need to travel internationally all the time. This site has made it much easier for me to get the best flight deals for different destinations.
Bookairfare not only offers cheap flight packages during festive seasons but all throughout the year. This has made it possible for me to avail their great offers any time I want to go abroad.
I called their customer service once as I needed to know in advance about my flight timings. The agent who spoke to me was quite helpful and courteous.
The flight deals that they offer in festive and busy seasons are truly some of the best in the online world.
They were good in their job. From booking till updating. Pretty good job.
While booking my flight, I had made a mistake. So i called the customer service and everything was solved.
The customer support executive I spoke with was very efficient and resolved my questions with smooth professionalism.
This site has a team of trained customer support system. The agent whom I spoke with was friendly and answered to my questions.
I had called up the customer service for some change. The assistance was good.
The representative had done an excellent job. I had got all the requested information. I will always use bookairfare.com for all my trip.
It was wonderful experience to book through chatting. I chatted with one of the representative, who extremely patient and kind with me. Everything was great. I would come back to them again.
I find this a decent travel website offering decent services.
From the website navigation to the customer care team it is highly user friendly.
As first experience, I would say my ticket prices were decent and the service was good.
I have booked my tickets from this website twice. Both the times the website was good.
I have used this website once and found it decent and user-friendly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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