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Bonanza

1.9

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Bonanza Reviews Summary

Bonanza has a rating of 1.9 stars from 944 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 569th among Marketplace sites.

service
180
value
161
shipping
141
returns
127
quality
144
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New Mexico
3 reviews
23 helpful votes
Follow Maritza C.
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It's NOT etsy THANK GOD!
November 18, 2015

I love it because is not ETSY, which has arbitrary rules enforced solely at the whims of a bunch of weirdos that work there and also have their own shops. They have all these made up titles among themselves and their community! I am soooo happy that there are being sued by the dumb people that purchased their stock. Seriously a place that allows copies, chinese products, fraudulent 'witchy' products, went public and the buyers did not educate themselves as to what they were buying? Copyright infringement is allowed for the few that have thousands of sales (bringing their fat fees to feed etsy) people that re-sell items like 3-Birds... blah blah.(she is also on ebay now) that are found on ebay for $1 on alibaba for 0.50 are sold by her for $15 to $30... if you have thousands of sales you can sale replicas or cheap $1 stuff from china until the cows come home, yeah this is the etsy way! Party goods are all IP violations yet they gross thousands of dollars, you can download IP images, they can use any brand name when selling their crappy goods... it's a joke

Date of experience: November 16, 2015
California
1 review
14 helpful votes
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Bonanzas response was the same one they give everyone now I know this is a pathetic joke I'm sure the pressure is high with investors money at stake so it's a cowardly minion reply wait probably not even its a generated reply just like I got over and over again I tried unsuccessful to close my account I don't want to see any of my personnel info on there but yet I can sign in and there it is I can't even pay my 1.17 yet they want my info still oh yes I see it now oh we had to charge you a processing fee and buyer wants refund if this happens I know it's a set up delete my info not feeling it here

Date of experience: November 13, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

Slovakia
5 reviews
42 helpful votes
Follow Misaki H.
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Good site
November 8, 2015

I registered there as a seller on 04.10.2015 and since then I sold 11 items. I imported all my items from eBay, I currently use Bonanza as an additional site where I offer my products.
I had 1700 items views in 1 month. I did not subscribe for any extra membership. I have the most basic account. There are different memberships available so that your items can be more visible to buyers.
The fees are very low and the items are visible in Google search so that buyers can see them.
The only problem which I have in Bonanza is that all my eBay items have free shipping, but in Bonanza it shows random amount of shipping with every item instead of the free shipping.
I would recommend using this website.

Date of experience: November 7, 2015
Texas
3 reviews
6 helpful votes
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Love Bonanza!
November 6, 2015

Easy to navigate, easy to purchase and great communication.

Date of experience: November 5, 2015
Florida
1 review
25 helpful votes
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I paid for a pair of shoes on 6 th October, initial email told me I would get them in 7 to 10 days, well the seller has changed shipping date 11 times now, won't respond to any of my emails, now I have a December date for shipping, very very unethical practices going on here, and as for the idiot going on about BBB lets all ask him for our money back, I'm going through PayPal now with my complaint as I know I won't ever see the shoes, this was my first and last venture away from eBay, please don't send them money

Date of experience: October 29, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

California
1 review
26 helpful votes
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I exposed Bonanza.com for unethical practices. Their seller refused to provide tracking information for a paid for product. Bonanza would not help me. They would not return my ph calls. When I called them out they blocked my access to the website.

Date of experience: October 29, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

California
1 review
16 helpful votes
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Avoid if you can!
October 27, 2015

Hello, few weeks ago i bought the Software Windows 7, supposed to receive it in few hours, never received it, i had to wait few weeks for money refund, by only using PAYPAL - i love PAyPAL

Date of experience: October 27, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

Texas
1 review
4 helpful votes
Follow John s.
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So if you're on a public forum for a review 90% of the time you've got an axe to grind. This review is different. Bonanza delivered as expected 4 years ago. I bought a Classic Accessory Boat cover with a 5 year warranty. In the TX sun, nothing last 5 years. Classic made good on their 5 year warranty. Now if you look close enough at the two web sites, it seems Classic and Bonanza seem VERY similar. When my new, warranty claim boat cover deteriorates in 4 years, I'll be back.

Date of experience: October 24, 2015
Kansas
1 review
23 helpful votes
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I just did some shopping from bonanza and they never sent me a confirmation email. Is this normal or should I take legal actions

Date of experience: October 22, 2015
Nebraska
3 reviews
13 helpful votes
Follow Valerie F.
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I Love Bonanza
October 22, 2015

I love Bonanza, mainly because they are not Ebay.
Bonanza appreciates their sellers (unlike Ebay)
Bonanza REALLY appreciates their buyers (unlike Ebay)
Bonanza offers unique items, fair prices, it's user friendly and a lot of fun.
I have never had an issue as a buyer or a seller. Every transaction was smooth sailing.
I am hooked.

Date of experience: October 21, 2015
Washington
1 review
19 helpful votes
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My accounts was shutdown for negative feedback. The issue with bonanza is that you can't remove negative feedback if the issue is resolved and most people don't leave feedback anyways. Only mostly those that have a bad experience because most buyers are 1 time buyers in my experience and i had over 370 sales.

Basically i was shutdown due to having negative feedback mostly due to out of stock items where i sent a refund and this was stated in the terms that it may happen to be out of stock. I am extremely disappointed i thought bonanza was different but they really never replied to my questions i just got a generic message to move! On.

Date of experience: October 18, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

West Virginia
1 review
16 helpful votes
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The shipping system is a scam its self big enough to support a company. 50$ at a time, and they are $#*!ty. Super $#*!ty. It a serious bonanza of people maybe getting orders, and sellers maybe getting to sell.

Date of experience: October 18, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

Virginia
2 reviews
11 helpful votes
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It worked fine for me.
October 17, 2015

I don't know why there's so many bad reviews. I ordered a pair of leggings on Thursday and got them on Saturday. I'm really impressed with them :)

Date of experience: October 17, 2015
California
1 review
15 helpful votes
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Terrible company
October 14, 2015

Do not order from this site. It's a scam. Never received product.

Date of experience: October 14, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

Florida
1 review
24 helpful votes
Follow Frankie J.
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Please see below the response I got to my last email asking them why the goods had not arrived or been shipped in the time frame quoted. I asked them not to send the goods as I had sourced them elsewhere. They still sent them, a full week after I told them not to and the below is the response to my email telling them not to ship. The below is the response I got. I have not edited it at all:

Show quoted text: You dont have to be an $#*! about it.

Obviously not a company I want to do business with

Date of experience: October 9, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

Utah
1 review
18 helpful votes
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Bonanza A FRAUD
October 9, 2015

Bonanza is not a very dependable site nor are there business practices. I highly recommend that you stay clear of this site.In my experience my website and another persons website were some how connected according to bonanza so with out warning they were completely wiped out, this sites had been up for six months then out of nowhere gone. There lack of communications and desire to help you as a sell is obsolete. These types of business selling site need to be more controlled. They attack your bank account with out warning of any sorts.
PLEASE AVOID the HEADACHE.

Date of experience: October 9, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

GB
3 reviews
12 helpful votes
Follow Frodo O.
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Ebay is better because has more traffic that is it! It's not really rocket science to figure that out
Alexa rating ebay website in world around 20
Bonanza rating website in world around 4000 basically that mean 20 times less Also it's not that popular yet but neither was ebay after first 7years first I heard about ebay was in 2002

Ebay more than 20years
Bonanza more than 7years only so it's obviously not there yet need 13 more years for sure

Date of experience: September 30, 2015
North Carolina
1 review
22 helpful votes
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Stole my money!
September 23, 2015

I ordered a leapfrog magnetic alphabet set from bonanza back in August! Never received anything! I got on and looked up the tracking information to find out that it was shipped to New Jersey when I'm in North Carolina! I'm positive my shipping address was correct bc it went through PayPal! I have tried to email the seller through bonanza and through PayPal! No response yet! I want my money back! WILL NEVER GET MY BUSINESS AGAIN!

Date of experience: September 23, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

Alabama
1 review
11 helpful votes
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Terrible website!
September 15, 2015

The seller I bought was suspended right after my purchase and I am now having to escalate the case on Paypal to see if I can get my money back. I see many others have had this problem too. AVOID! Sticking to eBay from now on! Won't waste time on this site.

Date of experience: September 15, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

North Dakota
1 review
11 helpful votes
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Poor business
September 10, 2015

My account is supposed to be activated but I cannot get into it. I have contacted Bonanza but receive no reply so don't bother with them.

Date of experience: September 10, 2015
Jackson B. — Bonanza Rep
over a year old

Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

From the business

Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.


bonanza.com
Seattle, WA, United States