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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,671 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Maude B.
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Perfect
April 25, 2026
Updated review

J'adore les produit et l'éventail de choix

Date of experience: April 15, 2026
Chris P. BodyCandy Rep
1 week ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!


J'adore les promo offerte et la qualité
April 25, 2026
Previous review

J'adore les promo offerte et la qualité

Date of experience: April 14, 2026
2 reviews
0 helpful votes
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Very selective choices!
April 25, 2026

I'm satisfied but my wife just had a Medusa piercing, I've had a labret piercing for awhile so I order mostly for her! The only thing I wish if yall had more stuff for guys, I was hoping to maybe find an 8 ball labrets or some skull labret that are not just Halloweeny ya know?!?

Date of experience: April 14, 2026
1 review
0 helpful votes
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Just the right size
April 24, 2026

Hey it was just fine for the size and I loved the color on and because of the size it did not take to much room up in my mouth and it was easy to eat with.

Date of experience: April 14, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

1 review
0 helpful votes
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Amazing deals
April 23, 2026

The body jewelry i bought in the past has really held up. Shipping was fast and ordering was simple and easy

Date of experience: April 13, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

1 review
0 helpful votes
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Love the products!
April 21, 2026
Updated review

The products are exceptional! Great member programs! Love the monthly nose ring club also!

Date of experience: April 10, 2026

Great items! Love them all.
March 15, 2026
Previous review

Love all the products I've received so far. Some more than others, but great products nonetheless!

Date of experience: March 5, 2026
1 review
0 helpful votes
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Always been a good experience
April 21, 2026

Very nice, quality products. Appropriately priced.

Date of experience: April 10, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

1 review
0 helpful votes
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Great product
April 20, 2026

Great product! Had it for many years and recently lost it

Date of experience: April 9, 2026
1 review
0 helpful votes
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Great company
April 19, 2026
Updated review

Love product. Great delivery this company is great

Date of experience: April 9, 2026

Awesome jewelry.
March 14, 2026
Previous review

Great company. Awesome jewelry.

Date of experience: March 4, 2026
1 review
0 helpful votes
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Tongue rings
April 18, 2026
Updated review

Still waiting for it to arrive in the mail. Took a little bit to ship. Label was created but hadn't shipped out yet. Wish the shipping was a little bit faster but I will wait patently for my beautiful jewelry. Thanks Body Candy!

Date of experience: April 8, 2026
Chris P. BodyCandy Rep
2 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!


It was easy to find what I wanted and order everything...
April 12, 2026
Previous review

It was easy to find what I wanted and order everything quickly.

Date of experience: April 2, 2026
Washington
1 review
0 helpful votes
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The jewelry is good quality, the designs are cute, and I love the variety. My only complaint is all the jewelry listed as "flatbacks" that actually have balls on the back. When I use them in my tragus, I can't put earphones in.

Date of experience: April 8, 2026
Reunion
1 review
0 helpful votes
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C'était super
April 17, 2026

Le colis est arriver en temps et en heure et les piercings sont jolies même si ça devient bleu avec le temps

Date of experience: April 7, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

1 review
0 helpful votes
Follow Rinaa M.
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I've ordered a lot of jewelry from body candy. Nose rings, belly rings, earrings and I've always been pleased with my purchases and happy that i can get great quality for a reasonable price

Date of experience: April 6, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

1 review
0 helpful votes
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I will not buy from here again
April 17, 2026

I will not buy from here again. I have worn multiple different pieces from cheaper and more expensive places and none of them tarnished the way these do. Complete Junk.

Date of experience: April 6, 2026
Chris P. BodyCandy Rep
3 weeks ago

We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.

Please reach out to our customer service team at [email protected]
So we can personally assist you and help resolve the issue as quickly as possible.

Thank you for giving us the chance to make it up to you.

Pennsylvania
1 review
0 helpful votes
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I haven't had issues w the few things that I've bought until now. Just disappointed that the stones didn't stay put longer then a month 😕

Date of experience: April 6, 2026
1 review
0 helpful votes
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J'ai eu des frais de douane ca n'était mentionné nul part

Date of experience: April 5, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.

Our customer service team is ready to help. Please contact us at [email protected], and we’ll make sure your concern is addressed promptly.

1 review
0 helpful votes
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Exelent
April 15, 2026

Worth the money and supper easy to find what I was looking for

Date of experience: April 4, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

GB
1 review
0 helpful votes
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The staff are so quick to respond and they definitely helped me out a lot. It's a shame that the item I wanted had only one colour and sizing (please expand the range, I promise I'll come back).

Date of experience: April 4, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!


I found that it was easy to navigate the website, paying...
February 10, 2026
Previous review

I found that it was easy to navigate the website, paying for the items was easy and informative about what my options were. The photos of the items were very clear and I like how there was a diagram showing the different fits. I like how the photos also showed how the item would look on the skin.

Date of experience: January 31, 2026
1 review
0 helpful votes
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Great
April 14, 2026

Great. Beautiful pieces and my skin is not irritated by them. Usually my skin is so sensitive. But not with these. Satisfied with my purchase.

Date of experience: April 4, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

1 review
0 helpful votes
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Package arrived missing two pieces of my order
April 14, 2026
Updated review

Package arrived missing two pieces of my order. I was able to contact customer service and have it corrected. Took a while to receive the missing pieces.

Date of experience: April 4, 2026

Great Quality
February 17, 2026
Previous review

BodyCandy offers the best quality in nose rings. I've never had the metal change colors or discolor my skin.

Date of experience: February 6, 2026
1 review
0 helpful votes
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Good product, the pink one I bought did cut me and caused an infection but everything was able to be controlled. Love my dragon one

Date of experience: April 4, 2026
Chris P. BodyCandy Rep
3 weeks ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.