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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered a hoop studded nose ring my last time, body candy is great about making sure the sizes are on every single type of ring you look at!
You get exactly what you pay for, no tricks or gimmicks. Prices are reasonable and you can always find a coupon code. Shipping costs aren't ridiculous. My go-to online piercing shop.
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
Good. The clasps on the one small hoop got stiff and doesn't clasp/clip in properly. But the two hearts are adorable and good to put on other hoops.
I've always found ordering easy and so many choices for every type of piercing! Everything is set out in a way that is easy to find what you're looking for 😁
The only shipping carriers offered are USPS and UPS expedited options. The post office is terrible at getting packages out and UPS is very expensive. Is there a possibility of ever offering FedEx?
The website was easy to navigate and I found exactly what I needed. Shipping was a reasonable price, with a decent shipping time frame.
The odd piece has been poor quality, but it's mostly reliable. Difficult when ordering online with no model to compare appearance.
The personal message and the ease of ordering. Not to mention, shipping is fast! The jewelry is beautiful and of high quality! Definitely my go to for all of my nose jewelry.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
Delivering took to long and I had an item or two missing and had to waitvlonger for the item. It took forever and when it came I was missing an item or two and they had to send it out it was an inconvenience so I stop shopping. But the selection is bigger some now im trying it again. I pray it all goes well this time!
Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at [email protected], and we’ll make sure your concern is addressed promptly.
The service was really good the quality of the earrings that I got were okay they were a lot smaller than I was anticipating so I guess I'm a little bit confused on what I'm looking for like a little bit of a sick post that goes through your ear and a little bit bigger stones
I like all the earrings, like the sets
I-have had great experience with this company and enjoyed all of my piercings, I will definitely continue to buy from them, they also have great sales and discount's
Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.
Orders have been "shipped" and then cancelled due to "out of stock"
Pieces have worn out quickly showing lack of quality material
Have had precious issues with wrong items sent or wrong sizes and difficult to return
It was easy and hard to find what I wanted, I was easily able to find what I wanted but it was hard to choose which style I wanted. I love all the piercings on this websites! 😊
There were so many options to look through, and each of the jewelry is really cute.
I was shopping for ear gauges and I was helped 100%. I got to pick some great gauges and now I'm completely comfortable with picking out any gauge style I want.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
Everything i have bought has been amazing quality, exactly as described, great prices, awesome customer service, and quick delivery! Im a customer for life!
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
I have a bunch of nose rings I cant use because they tarnished before I used them. This was due to me misplacing my first order. I needed a nose ring, so i ordered more. I found the missing nose rings almost a year later? But most were not usable.
I love the extra sizing options - gauges and millimetres. The only hiccup I've found is the posts for the nose rings are a bit long for me.
Great! Easy to order, the jewellery looks good. A small caution would be the posts on the bone and right angled nose studs are quite long, so you will feel them if you have a smaller nose like me.
Absolutely no problems with any jewelry. When I had to contact customer service they listened and got me what I needed super fast!
Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!
I received the package a week ago. One of the balls on the "16G 3/8 Hot Pink Matte Horseshoe Circular Barbell" broke in half. I can send a picture for proof.
Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at [email protected], and we’ll make sure your concern is addressed promptly.
They have great products and I have very sensitive skin and because of that this is the best company I've found that truly stands behind their products and it works for me.
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
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Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!