On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Love shopping here, though the website is a bit difficult to navigate especially when trying to find specific sizes and lengths in piercings
Delivery took a while but I was happy to receive good quality ítems. I just can't use them since they are too long and/or i didn't purchase the tool to secure the nose ring.
Very easy and nice. Unfortunately products seem a little more cheap which isnt a terrible thing just wasn't what I expected. I would probably buy more plugs if you have selection of stone plugs that way hopefully they would fit my 0 gauge better than other things
Overall so far my experience has been really great. My stuff arrived a day early than projected. They all arrived and safe.
Above nose ring cannot be rated yet as granddaughter hasn't received, due to late delivery. Was suppose that I be a sticking stuffer and just received a week or so ago.
Great customer service. Was able to send me my replacement item due to it being sold out. Fast shipping and love that they were able to communicate quickly on what I needed to do to order something else. Verification was quick and got my item fast.
Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.
So cool but wish I could filter by color and style
Had a great experience shopping on Body Candy. I haven't worn any of the above purchases yet but when I do, I'll let you know. 😊. Thank you.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
Very nice selection for nose rings. Will be buying more in future.
The whole process was great! The pictures online really help with how it will look in person. Shipping was great and quick. They made the whole process seamless!
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
I used to love ordering from Body Candy. But I got hit with $30 in duty this time so I unfortunately won't be ordering again.
Body candy's prices are always very reasonable and the quality is good.
I found an earring I liked and purchased it. Received timely emails about my order and shipment. Received it in time for Christmas. Would purchase from here again.
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
I like the selection, ordering was simple. I don't like the many "wait! There's another offer!" ads I had to go through at the end of my purchase. It makes me feel like I've just been scammed.
I realized after purchasing several pieces that I can only use the bone studs so I cannot provide fair reviews for all of the other pieces I purchased in this order.
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
...
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
I had something I didn't get or was broken. Anyway it was replaced immediately. I like reaching a human or at least someone always email
I like the turn around time after contacting you. Everyone was courteous and friendly
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
I needed a special tool to help with my backings and to help me from dropping them. I knew this was the best place to get that tool I needed. 🥰
The selection are fantastic and the quality is great too
Customer service is the best! They are super help and they respond in a very timely manner. They explained the return process and even gave me a credit to use for a future order.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
Website is easy to navigate and the consistency in deals and sales is great. Customer service is excellent as well- it's easy to get a reply and they are happy to answer questions.
Quick shipping and responsive customer service. The metal really is quality, I'm very allergic to certain cheaper metals and haven't had any issues.
The septum is got qas gorgeous although the 2 belly rings i got didn't sit right on me, they were super curved and you couldnt really see the pumpkin at all
I'm trying to change the shipping address Shopify just filled in an address instead of letting me fill it out and now it's going not to my house. I immidietly tried to update the shipping address and I have to contact customer support? So so so slow. By the time they get back to me it'll be"oh I'm sorry maam we'll have to cancel and replace" no just cancel atp
We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at [email protected] for assistance. Thank you!
I have a bunch of piercings and I'm always switching up my jewelry. This is my go to place with stuff you can't find in any other site
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
I would have given 5 stars except in one of my previous orders. I ordered the triple sided 20g 6mm nose ring in gold, but I ordered received silver. Other than that, I love Body Candy!
It took a couple weeks to arrive, however when I received it, I could tell right away the quality was there. Beautiful but had to order a bigger size hoop as the 8 mm was slightly small on my nose. Other than that, I would HIGHLY recommend this site.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!