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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,439
quality
252
This company responds to reviews on average within 1 day

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50,162 reviews

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Arkansas
1 review
0 helpful votes
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The name is the perfect description!
January 30, 2026

I have a boxful of belly rings from y'all, all of which I love. The only thing I could say on the downside is that I have a handful of broken plastic bead pieces that have cracked with one use, if that even which has sucked... BUT, that being said all of the solid metal pieces have been great, stayed great in shape and not given me problems. Except I do have ONE that I've never been able to use cuz it was shut so tightly I and no one else or tool anywhere can open it. 😞 That one is kinda disappointing, but overall, I'm REALLY satisfied with what I get for my money from body candy! I've told a lot of friends about it and always say where they came from when I get compliments!

Date of experience: January 20, 2026
New York
1 review
0 helpful votes
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Just what I was looking for!
January 30, 2026

Prompt shipping and quality product. Placing second order because of great quality and knowledgeable customer service. Prompt customer service via chat answered my question quickly that allowed me to purchase the correct item!

Date of experience: January 20, 2026
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!

Georgia
1 review
0 helpful votes
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Love the selection and value!
January 29, 2026

Always gets here and when I shipped a friend a gift it arrived with no prices as requested! Excellent service and value for the price.

Date of experience: January 18, 2026
Chris P. BodyCandy Rep
1 month ago

Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!

Alaska
1 review
0 helpful votes
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Overall, great stuff.
January 28, 2026

Good quality, no breakouts (allergic to cheap metals), all over great on that. Only reason for 4 stars, is the constant out of stock status on the ones I want. Finally made an account to try and catch them when they are back in stock.

Date of experience: January 18, 2026
Kentucky
1 review
0 helpful votes
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Great place
January 28, 2026

I thought it would be a scam but it wasn't expensive so I tried it anyway lol and I got what I ordered and loved it they have such cute things at great deals!

Date of experience: January 18, 2026
Chris P. BodyCandy Rep
1 month ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

New York
1 review
0 helpful votes
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They explain all the gauges and sizing for their jewelry (for me their nose rings) which makes picking the correct size super easy. Plus they normally have a sale or discount code which always makes me a happy customer.

Date of experience: January 18, 2026
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

California
1 review
0 helpful votes
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Fast, easy and a lot of delecriond
January 28, 2026

My daughter is allergic to every peircing she changes. She more holes that I can count and every peircing she has gotten from her had not irritated her skin and hasn't had a reaction yet. Great quality and fast shipping.

Date of experience: January 17, 2026
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

California
1 review
0 helpful votes
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Good service
January 27, 2026

I had good service but one product that I had an issue with and asked for an exchange I didn't get I had no issue giving back the items that I got for anyone but it's all good. Nothing I'm upset about.

Date of experience: January 17, 2026
Maryland
1 review
0 helpful votes
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Great communication
January 27, 2026

Was nervous because my last order did take awhile, but it was understandable that it was the holiday's. Customer service was great, communication was great. Did finally receive my items & the person I gifted them to loved it

Date of experience: January 16, 2026
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

Illinois
1 review
0 helpful votes
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Perfect for those with allergies
January 26, 2026

I'm allergic to certain metals, anything from Wal-Mart jewlery breaks me out, even belt buckles. I've never had an issues w body candy jewelry. I've gotten earrings, belly button rings and nipple jewelry and I've never had a reaction. Prices are always fantastic and there's some deal going on which helps to splurge. The jewelry is always so pretty. Im so glad I found this company and I'll keep coming back.

Date of experience: January 16, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

Ohio
1 review
0 helpful votes
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I ordered the wrong size for my jewelry because it was my first time, but I found the quality of the jewelry very good, I'm wearing the jewelry I got from here right now and I have for a whole week and I've had no problems with the jewelry itself other than my worry of it possibly chipping my teeth due to the size I ordered. Make sure you get the right size!

Date of experience: January 16, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

Maryland
1 review
0 helpful votes
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It has been good experiences and overall reliable but the 2-7 window is very broad. It would be better to have a shorter time span to expect delivery

Date of experience: January 15, 2026
Virginia
1 review
0 helpful votes
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Quick shipping and arrival
January 25, 2026

I've ordered once from Body Candy and had no issues. The products were exactly as pictured and are super cute! This was several years ago and I still have what I ordered and wear them frequently in rotation!

Date of experience: January 15, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

New York
1 review
0 helpful votes
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Love!
January 25, 2026

I bought stuff from you guys years ago and found my way back again when looking for Christmas earrings as I've developed a new obsession with flatback studs as they're so comfortable for my regular ear piercing and my cartilage piercing.

Date of experience: January 14, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!

Idaho
1 review
0 helpful votes
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Love body candy
January 25, 2026

It's beautiful. I love it as always. I bought from one other body jewelry place and I did not like it. Body Candy is my only go to place for piercings.

Date of experience: January 14, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!

Sri Lanka
1 review
0 helpful votes
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Amazing body jewelry
January 25, 2026

The jewelry holds up for a few years. I've had mine for two but it does have wear and tear on it and you will eventually have to replace your piercings.

Date of experience: January 14, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

Louisiana
1 review
0 helpful votes
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Very Helpful!
January 24, 2026

The jewelry is absolutely beautiful! And the customer service is amazing. Discount codes are nice and when the jewelry I ordered went out of stock the team jumped on getting me store credit. Im definitely continuing to purchase my jewelry from Body Candy in the future

Date of experience: January 14, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

New Jersey
1 review
0 helpful votes
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I placed my first order a few days ago (haven't received it yet) and immediately was contacted by customer service making sure my experience was good. They made themselves available for any questions or concerns I may have.

Date of experience: January 13, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

North Carolina
1 review
0 helpful votes
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Timely delivery, jewelry was very cute. I only wish that there were more cute titanium options for people with sensitive skin like me!

Date of experience: January 12, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

New York
1 review
0 helpful votes
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Very good jewelry and customer service 👌🏽
January 22, 2026
Updated review

I have a nice amount of nose jewelery that i have purchased from here and only had issues with one piece ut it was solved quickly with customer service..

Date of experience: January 12, 2026

Body Candy is Definitely Body Candy 🍬
January 16, 2026
Previous review

Awsome customer service fast responses if you have an issue I've purchased alot of body candy jewelry and they are still as beautiful as the first day I definitely recommend this jewelry store..

Date of experience: January 6, 2026