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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,527 reviews

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Canada
1 review
0 helpful votes
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Lots of designs to choose from
February 14, 2026

Lots of designs to choose from. Difficult to find the right size, as I have a smaller face with smaller features. Didn't know what proper size to choose.

Date of experience: February 4, 2026
Canada
1 review
0 helpful votes
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Order shipped out fast but delivery twas long. I was supposed to receive order December 23 and only received it 2 weeks later.

Date of experience: February 4, 2026
Georgia
1 review
0 helpful votes
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The checkout process is easy, just don't enjoy the multiple offers after purchase confirmation that don't align with anything I've previously purchased.

Date of experience: February 3, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.

GB
1 review
0 helpful votes
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Very pretty jewellery
February 13, 2026
Updated review

I think the quality and styles on offer are brilliant the only reason I didn't give it 5 stars was I'm not keen on the website layout.

Date of experience: February 3, 2026

It would be nice to see available sizes without clicking...
February 5, 2026
Previous review

It would be nice to see available sizes without clicking into the ones with more than 1. Otherwise nice.

Date of experience: January 26, 2026
Oklahoma
1 review
0 helpful votes
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It would be helpful if we have a better explanation...
February 13, 2026
Updated review

It would be helpful if we have a better explanation of nose ring and flat back earing size. Unfortunately I purchase the wrong size in both.

Date of experience: February 3, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.


Nna Banana na
December 14, 2025
Previous review

Nna Banana na

Date of experience: December 3, 2025
Georgia
1 review
0 helpful votes
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Amazing!
February 13, 2026

Great products and tons of options! They have been my go to jewelry shop for years! My last belly button ring finally gave up after 2 years. So it was time for new!

Date of experience: February 2, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.

Texas
1 review
0 helpful votes
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Everything was super cute. Just one of my bellybutton piercings turned my stomach green for some reason I don't know what that was about, but still nice! It was the music note heart with the pink gem.

Date of experience: February 2, 2026
North Carolina
1 review
0 helpful votes
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Love shopping here, though the website is a bit difficult to navigate especially when trying to find specific sizes and lengths in piercings

Date of experience: February 2, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

Massachusetts
1 review
0 helpful votes
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Delivery took a while but I was happy to receive good quality ítems. I just can't use them since they are too long and/or i didn't purchase the tool to secure the nose ring.

Date of experience: February 2, 2026
Colorado
1 review
0 helpful votes
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Very easy and nice
February 11, 2026
Updated review

Very easy and nice. Unfortunately products seem a little more cheap which isnt a terrible thing just wasn't what I expected. I would probably buy more plugs if you have selection of stone plugs that way hopefully they would fit my 0 gauge better than other things

Date of experience: February 1, 2026

Overall so far my experience has been really great
November 20, 2025
Previous review

Overall so far my experience has been really great. My stuff arrived a day early than projected. They all arrived and safe.

Date of experience: November 10, 2025
Canada
1 review
0 helpful votes
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Above nose ring cannot be rated yet as granddaughter hasn't received, due to late delivery. Was suppose that I be a sticking stuffer and just received a week or so ago.

Date of experience: February 1, 2026
Texas
1 review
0 helpful votes
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Great customer service
February 11, 2026
Updated review

Great customer service. Was able to send me my replacement item due to it being sold out. Fast shipping and love that they were able to communicate quickly on what I needed to do to order something else. Verification was quick and got my item fast.

Date of experience: January 16, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.


So cool but wish I could filter by color and style
December 23, 2025
Previous review

So cool but wish I could filter by color and style

Date of experience: December 12, 2025
Illinois
1 review
0 helpful votes
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Had a great experience shopping on Body Candy
February 11, 2026
Updated review

Had a great experience shopping on Body Candy. I haven't worn any of the above purchases yet but when I do, I'll let you know. 😊. Thank you.

Date of experience: February 1, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!


Very nice selection for nose rings
December 24, 2025
Previous review

Very nice selection for nose rings. Will be buying more in future.

Date of experience: December 14, 2025
Pennsylvania
1 review
0 helpful votes
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The whole process was great!
February 11, 2026

The whole process was great! The pictures online really help with how it will look in person. Shipping was great and quick. They made the whole process seamless!

Date of experience: February 1, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

Canada
1 review
0 helpful votes
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I used to love ordering from Body Candy
February 11, 2026
Updated review

I used to love ordering from Body Candy. But I got hit with $30 in duty this time so I unfortunately won't be ordering again.

Date of experience: February 1, 2026

Affordable Quality
December 23, 2025
Previous review

Body candy's prices are always very reasonable and the quality is good.

Date of experience: December 13, 2025
Ohio
1 review
0 helpful votes
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I found an earring I liked and purchased it
February 11, 2026
Updated review

I found an earring I liked and purchased it. Received timely emails about my order and shipment. Received it in time for Christmas. Would purchase from here again.

Date of experience: December 11, 2025
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.


I like the selection, ordering was simple
December 21, 2025
Previous review

I like the selection, ordering was simple. I don't like the many "wait! There's another offer!" ads I had to go through at the end of my purchase. It makes me feel like I've just been scammed.

Date of experience: December 11, 2025
Tennessee
1 review
0 helpful votes
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I realized after purchasing several pieces that I can only use the bone studs so I cannot provide fair reviews for all of the other pieces I purchased in this order.

Date of experience: February 1, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

Australia
1 review
0 helpful votes
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...
February 11, 2026

...

Date of experience: February 1, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

Virginia
1 review
0 helpful votes
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I had something I didn't get or was broken. Anyway it was replaced immediately. I like reaching a human or at least someone always email
I like the turn around time after contacting you. Everyone was courteous and friendly

Date of experience: January 31, 2026
Chris P. BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

California
1 review
0 helpful votes
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Easy ordering with great customer service
February 11, 2026
Updated review

I needed a special tool to help with my backings and to help me from dropping them. I knew this was the best place to get that tool I needed. 🥰

Date of experience: January 31, 2026

The selection are fantastic and the quality is great too

Date of experience: January 10, 2026