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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,527 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Literally the best customer service!
February 10, 2026

Customer service is the best! They are super help and they respond in a very timely manner. They explained the return process and even gave me a credit to use for a future order.

Date of experience: January 30, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

California
1 review
0 helpful votes
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Great quality, lots of options and lots of great deals.
February 9, 2026
Updated review

Website is easy to navigate and the consistency in deals and sales is great. Customer service is excellent as well- it's easy to get a reply and they are happy to answer questions.

Date of experience: January 30, 2026

Great deals and cute designs!
January 26, 2026
Previous review

Quick shipping and responsive customer service. The metal really is quality, I'm very allergic to certain cheaper metals and haven't had any issues.

Date of experience: January 16, 2026
Australia
1 review
0 helpful votes
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Fine
February 9, 2026

The septum is got qas gorgeous although the 2 belly rings i got didn't sit right on me, they were super curved and you couldnt really see the pumpkin at all

Date of experience: January 30, 2026
Florida
1 review
0 helpful votes
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I'm trying to change the shipping address Shopify just filled in an address instead of letting me fill it out and now it's going not to my house. I immidietly tried to update the shipping address and I have to contact customer support? So so so slow. By the time they get back to me it'll be"oh I'm sorry maam we'll have to cancel and replace" no just cancel atp

Date of experience: January 30, 2026
Chris P. — BodyCandy Rep
2 months ago

We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at [email protected] for assistance. Thank you!

Pennsylvania
1 review
0 helpful votes
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Keep coming back
February 8, 2026

I have a bunch of piercings and I'm always switching up my jewelry. This is my go to place with stuff you can't find in any other site

Date of experience: January 29, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

Michigan
1 review
0 helpful votes
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I would have given 5 stars except in one of my previous orders. I ordered the triple sided 20g 6mm nose ring in gold, but I ordered received silver. Other than that, I love Body Candy!

Date of experience: January 29, 2026
Canada
1 review
0 helpful votes
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It took a couple weeks to arrive, however when I received it, I could tell right away the quality was there. Beautiful but had to order a bigger size hoop as the 8 mm was slightly small on my nose. Other than that, I would HIGHLY recommend this site.

Date of experience: January 29, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

Florida
1 review
0 helpful votes
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Love!
February 7, 2026

I've been buying from bodycandy for years and years ever since I got my bellybutton pierced at 17. I'm 31 now lol. They've always been reliable and I love them.

Date of experience: January 27, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

Georgia
1 review
0 helpful votes
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Love this stuff
February 4, 2026

I have ordered from this company 3 times now and each time I place an order it is amazing! I love the quality of the product and the way it continues to shine day after day of wearing it! I am so excited to get new products from them!

Date of experience: January 24, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

China
1 review
0 helpful votes
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Loving My All My Rings & Studs
February 2, 2026

Ordered a few pieces fir my various piercings
Nose septum labret and Marilyn fell in love with them and how the feel and work they look fantabulous
This is my third purchase

Date of experience: January 23, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

Nebraska
1 review
0 helpful votes
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Awesome!
February 2, 2026

Wonderful interface.
Great quality photos of products.
Clear, conscience, and friendly toned project descriptions.
There is always a good deal going on.
Tons of options for niche piercings.

Date of experience: January 23, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.

Florida
1 review
0 helpful votes
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Great piercing jewelry for very inexpensive prices! I've bought from here multiple times and almost never buy piercing jewelry from anywhere else! Would highly recommend!

Date of experience: January 22, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

Ohio
1 review
0 helpful votes
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I love Body Candy Body Jewelry!
February 2, 2026

I became an addict of Body Candy Body Jewelry after my first order in December 2025. I don't have one negative thing to say about this company. From the the order process to the friendly front door delivery, 5 stars out of 5 stars is the rating I give!

Date of experience: January 22, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!

Maryland
1 review
0 helpful votes
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I got a belly ring and a Monroe ring- when I got the belly ring it was broken I submitted and email with all pertinent information but have yet to hear back so I ordered another one

Date of experience: January 22, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!

New York
1 review
0 helpful votes
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Amazing
February 1, 2026

I have a nickel allergy so it's hard to find cute jewelry that doesn't irritate me. BodyCandy has GREAT quality silver jewelry for me that doesn't cause any rejected piercings.

Date of experience: January 22, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

Wisconsin
1 review
0 helpful votes
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Very good quality jewelry
February 1, 2026

If you want to be able to afford good quality jewelry its the place to order from. I have had very good luck with all there jewelry not giving me any irration or tarnishing.

Date of experience: January 22, 2026
Chris P. — BodyCandy Rep
2 months ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

Illinois
1 review
0 helpful votes
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Decent
February 1, 2026

Some of the items are nicer quality than others. Have had a couple break before I even got the chance to wear them but overall decent for the price

Date of experience: January 22, 2026
DO
1 review
0 helpful votes
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Parfait
January 31, 2026

Parfaite! Rapide, commande exacte... bijoux de bonne qualité

Date of experience: January 20, 2026
Chris P. — BodyCandy Rep
3 months ago

Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.

Arkansas
1 review
0 helpful votes
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The name is the perfect description!
January 30, 2026

I have a boxful of belly rings from y'all, all of which I love. The only thing I could say on the downside is that I have a handful of broken plastic bead pieces that have cracked with one use, if that even which has sucked... BUT, that being said all of the solid metal pieces have been great, stayed great in shape and not given me problems. Except I do have ONE that I've never been able to use cuz it was shut so tightly I and no one else or tool anywhere can open it. 😞 That one is kinda disappointing, but overall, I'm REALLY satisfied with what I get for my money from body candy! I've told a lot of friends about it and always say where they came from when I get compliments!

Date of experience: January 20, 2026
New York
1 review
0 helpful votes
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Just what I was looking for!
January 30, 2026

Prompt shipping and quality product. Placing second order because of great quality and knowledgeable customer service. Prompt customer service via chat answered my question quickly that allowed me to purchase the correct item!

Date of experience: January 20, 2026
Chris P. — BodyCandy Rep
3 months ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!