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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,532 reviews

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Texas
1 review
0 helpful votes
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I like it
October 5, 2024

I like it. I wish i could've seen where the item was in the shipping process, but overall it's good quality

Date of experience: September 25, 2024
California
1 review
0 helpful votes
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Great, i don't want to be featured in anything why do i have to use 50 letters

Date of experience: September 24, 2024
Canada
1 review
0 helpful votes
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I'm very happy with everything it went very smoothly I received the earplugs they fit good they are very durable I am satisfied with the size as well as the weight and the size as good as well and there's nothing else I could ask for I am very happy

Date of experience: September 23, 2024
Michigan
1 review
0 helpful votes
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Love the nipple rings and great packaging and fast shipping

Date of experience: September 23, 2024
Arizona
1 review
0 helpful votes
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The overall experience was great I liked the discounts I received after placing my first order. That was awesome! Most of the jewelry I liked.

Date of experience: September 23, 2024
Puerto Rico
1 review
0 helpful votes
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Everything was what I expected: excellent product. Super fast shipping...

Date of experience: September 23, 2024
New Zealand
1 review
0 helpful votes
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Good thanks was definitely easy and fast delivery to new Zealand

Date of experience: September 22, 2024
North Carolina
1 review
0 helpful votes
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They're a good company
October 3, 2024

They're a good company. They do well as far as responding to emails.

Date of experience: September 22, 2024
Michigan
1 review
0 helpful votes
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Good quality came in very fast
October 3, 2024

Good quality came in very fast. Bought from body candy before never had any reactions or problems with the jewelry

Date of experience: September 22, 2024
Maine
1 review
0 helpful votes
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Fast shipping and easy tracking through the Shop app also many cute options to choose from in various sizes!

Date of experience: September 22, 2024
Florida
1 review
0 helpful votes
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Very simple, updates came through very well. No issues ordering or shipping

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Perfect, I loved each and every color. So far I've only tried on pink but I'm already in love!

Date of experience: September 21, 2024
Illinois
1 review
0 helpful votes
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Everything was as described and cute
October 1, 2024

Everything was as described and cute. Reasonably priced..

Date of experience: September 21, 2024
Washington
1 review
0 helpful votes
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It was great
October 1, 2024

It was great. I love my nose screws. Thank you so very much. 💜

Date of experience: September 21, 2024
Iowa
1 review
0 helpful votes
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I always love my experience at body candy. I love all of their products

Date of experience: September 20, 2024
Virginia
1 review
0 helpful votes
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Very responsive when I had questions
September 29, 2024

Very responsive when I had questions. Delivery was simple and updates were provided throughout.

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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I love the Product, wearing it now
September 29, 2024

I love the Product, wearing it now. I received it in a timely manner. Appreciate your company. Love your products

Date of experience: September 19, 2024
Arizona
1 review
0 helpful votes
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The package was shipped promptly and the products were of good quality. The only issue I had was the package got lost in the mail for some reason, and that caused a week's worth of delay. However, this is not by any means Body Candy's fault.

Date of experience: September 19, 2024
Canada
1 review
0 helpful votes
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The shipping was very fast and customer service were great help! Overall 10/10 experience!

Date of experience: September 19, 2024
Mexico
1 review
0 helpful votes
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Overall was a great experience, being international shipping was a little frustrating that no notice was made and needed to track almost every day without actual updates but items received are neat and nice, great quality

Date of experience: September 17, 2024