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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,545 reviews

We monitor reviews for authenticity

Australia
0 reviews
0 helpful votes
Follow Momoka H.
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The quality is not very good, but everything else including customer service was pretty good

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2024
Canada
0 reviews
0 helpful votes
Follow suzie F.
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The price was great and the delivery was fast i was very happy with the nose ring i chose the only thing i should read all the product descriptions before buying

Date of experience: October 5, 2024
Pennsylvania
1 review
0 helpful votes
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Great experience didn't need colostomy service and arrived fast

Date of experience: October 4, 2024
Texas
1 review
0 helpful votes
Follow Liz S.
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Love the products they have amazing quality with their products wills be purchasing again

Date of experience: October 3, 2024
Michigan
1 review
0 helpful votes
Follow alexandra L.
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Arrived a week late, person i emailed was cool though. Good products so i don't mind

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2024
Virginia
1 review
0 helpful votes
Follow Jennifer K.
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Supreme products, great customer service, great prices, excellent shipping time.

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
Follow dymond Z.
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It was a good shopping experience i liked it and will buy again

Date of experience: October 1, 2024
Canada
1 review
0 helpful votes
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Placed ordered
October 11, 2024

Placed ordered. Paid, received my order couldn't fully use it as the cz was not attached and I was fearfull using it for a daith piercing and losing the cz in my ear.

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Great prices and good quality
October 11, 2024

Great prices and good quality. Had some issues finding the right sizes.

Date of experience: October 1, 2024
Indiana
1 review
0 helpful votes
Follow Mad V.
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I got the wrong size post and had to wait for the return to go through to get (partial) store credit. I had to pay for the return shipping but there was also a body candy return fee so I was looking to use one of the discount codes that spam my email to make up for the money I had to pay to return the item. I wasn't allowed to combine a discount with the use of store credit. I ended up getting the right size but sadly the jewelry comes unfastened (it's screwed on) and the front charm piece will fall out and it's small enough that it can be hard to find depending where it decided to fall out at.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 1, 2024
California
1 review
0 helpful votes
Follow Kayonna P.
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I love the jewelry except for the nose ring was smaller than what i thought it cause a piercing bump but overall it was good

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Honestly I thought it was a scam
October 11, 2024

Honestly I thought it was a scam. I'm allergic to fake metals and those thin gold plated ones always make my nose itchy and turn green but these have been in my nose since they arrived and they haven't done anything. I love them and can't wait to buy more!

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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My experience was lovely, I got discounts and I saw a lot of options that I will be buying. My only takeaway is I have to learn my size for my piercing

Date of experience: September 29, 2024
Canada
1 review
0 helpful votes
Follow Marie-Pier S.
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Good experience overall good prices and good products. Fast shipping

Date of experience: September 29, 2024
Costa Rica
1 review
0 helpful votes
Follow Jimena W.
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Very good, the item is pretty good and i love it! I have been using it ever since.

Date of experience: September 28, 2024
California
1 review
0 helpful votes
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I've never had a bad experience shopping with this company. It's one of the few sites I get my jewelry from

Date of experience: September 27, 2024
Georgia
1 review
0 helpful votes
Follow Catherina N.
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I love how affordable the jewelry is
October 7, 2024
Updated review

I love how affordable the jewelry is. Had an issue with an order one time and it was handled in a timely manner.

Date of experience: September 26, 2024

Very honest company
April 15, 2024
Previous review

Very honest company. I will continue to do business and recommend this business to my friends

Date of experience: April 4, 2024
Missouri
1 review
0 helpful votes
Follow Kaela I.
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I love how cheap everything is and how easy it is to find the jewelry I'm looking for

Date of experience: September 26, 2024
Texas
1 review
0 helpful votes
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Love this site omg I will definitely be buying from here again :)

Date of experience: September 25, 2024
Minnesota
1 review
0 helpful votes
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Everything was great!
October 5, 2024

Everything was great! I love the quality of the jewelry so so much!

Date of experience: September 25, 2024