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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,555 reviews

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Australia
1 review
0 helpful votes
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Easy ordering from Aus
October 23, 2024

Easy ordering from Aus. Had missing pieces from my order but support were great & quickly sent replacements. Great to deal with

Date of experience: October 13, 2024
New York
1 review
0 helpful votes
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Nothing specific stuck out to me as bad or good. I wish there was more specifically implant grade titanium jewelry.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2024
Massachusetts
1 review
0 helpful votes
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Great quality and cute designs
October 22, 2024

Great quality and cute designs. I like that they're very specific about gauge, diameter, and length sizes.

Date of experience: October 12, 2024
Washington
1 review
0 helpful votes
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I absolutely love this stone, and the metal piece of this jewelry is AH-MAZING but I am sadly disappointed in the bioplastics. I'm so glad that I read the other about it falling out of someone else's face. Because it fell out of my face right after I put it in and I had to scramble around and find it. It's kind of expensive for it to be made like this.

Date of experience: October 11, 2024
Kentucky
1 review
0 helpful votes
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Overall great experience, however, they did not ship my ghost hoop and sent a gold septum ring instead, which I didnt order

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2024
GB
1 review
0 helpful votes
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Cheaper than I thought, have to see what quality is like, hope so,,,,,,,,,,,,,,,,,,,

Date of experience: October 11, 2024
Illinois
1 review
0 helpful votes
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It was good!
October 21, 2024

It was good! Just wish that the ball would have came off of the piercing!

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
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I really like how they try to help you out with all these sales. I'd prefer the shipping to be cheaper but it's cool.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2024
Canada
1 review
0 helpful votes
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Great jewelry with great prices
October 21, 2024

Great jewelry with great prices. I will definitely be buying from them again.

Date of experience: October 10, 2024
South Carolina
1 review
0 helpful votes
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Posts are too long to leave them in overnight so I have to remove them or get poked

Date of experience: October 9, 2024
Canada
1 review
0 helpful votes
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Great, you guys are really good, I like my stuff very good!

Date of experience: October 9, 2024
New Zealand
1 review
0 helpful votes
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Beautiful jewellery you just can't get this type of body jewellery in NZ so thank you for shipping to us

Date of experience: October 9, 2024
Virginia
1 review
0 helpful votes
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Pleasant experience, fast, and affordable, I don't think I could recommend them more than I already do!

Date of experience: October 8, 2024
Pennsylvania
1 review
0 helpful votes
Follow Aszurdee R.
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I like everything I have gotten so far! I really enjoy the earrings!

Date of experience: October 8, 2024
New Hampshire
1 review
0 helpful votes
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Got here fast, thank you
October 18, 2024

Got here fast, thank you. Good quality and just as pictured.

Date of experience: October 8, 2024
California
1 review
0 helpful votes
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Good pieces, I have yet to switch them out bc I just got my belly button pierced but I look forward to wearing them

Date of experience: October 7, 2024
Mexico
1 review
0 helpful votes
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The products are amazing, I really like them, but the shipping took really much and de company of shipping didn't update de info

Date of experience: October 7, 2024
New York
1 review
0 helpful votes
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It was alright just the internally beaded ring is a lil short and it's irritating me on the top.

Date of experience: October 7, 2024
Arkansas
1 review
0 helpful votes
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It was good, no problems. The backs can be a little hard to take off though

Date of experience: October 7, 2024
Canada
1 review
0 helpful votes
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Good stuff really liked some of the belly rings only thing was it took forever to get to me

Date of experience: October 7, 2024