Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,574 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow carmelle R.
Unfollow carmelle R.
Share Review
Report Review

It was good, I just needed more information since it was my first time ordering from bodycandy.

Date of experience: November 7, 2024
Nebraska
1 review
0 helpful votes
Follow Gabriella C.
Unfollow Gabriella C.
Share Review
Report Review

,It was good, I enjoyed shopping form here. It seems like good quality jewelry!

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Share Review
Report Review

Thank you Yes!
November 17, 2024

Thank you Yes! Got everything I asked for. They are so cute. They do not tarnish.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

There was no protection on my piercing unless a little plastic bag counts as protection. Besides that they were good I got a size too small on accident but they were nice

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2024
California
1 review
0 helpful votes
Follow Nora S.
Unfollow Nora S.
Share Review
Report Review

Very Good, love the style and great durability will buy more

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
Follow Chantrella O.
Unfollow Chantrella O.
Share Review
Report Review

Great CS I let them know I had an issue
November 15, 2024

Great CS I let them know I had an issue. It was corrected and received a replacement item.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
Follow Natalia P.
Unfollow Natalia P.
Share Review
Report Review

Why do I have to do this it seems very silly I like body candy leave me alone

Date of experience: November 5, 2024
Canada
1 review
0 helpful votes
Follow Claudine W.
Unfollow Claudine W.
Share Review
Report Review

It was easy and simple, I absolutely loved it! Thank you very much

Date of experience: November 5, 2024
Nebraska
1 review
0 helpful votes
Follow hannah L.
Unfollow hannah L.
Share Review
Report Review

Fast shipping good quality products, i never buy nose rings from anywhere else

Date of experience: November 5, 2024
Indiana
1 review
0 helpful votes
Follow Courtney R.
Unfollow Courtney R.
Share Review
Report Review

Fast and accurate details on products I'll alway come back I always really love my plugs and etc

Date of experience: November 4, 2024
Maryland
1 review
0 helpful votes
Follow Latasha Q.
Unfollow Latasha Q.
Share Review
Report Review

Quick shipping, products are as they described and beautiful products to chose from.

Date of experience: November 4, 2024
Washington
1 review
0 helpful votes
Follow Alex Y.
Unfollow Alex Y.
Share Review
Report Review

Cute and cheap jewelry but probs won't order from here again.

Date of experience: November 4, 2024
Canada
1 review
0 helpful votes
Follow Kym Z.
Unfollow Kym Z.
Share Review
Report Review

Product received in good time and as described. Would order again.

Date of experience: November 4, 2024
Oklahoma
1 review
0 helpful votes
Follow Taylor I.
Unfollow Taylor I.
Share Review
Report Review

Was very disappointed in all but 1 of the items I ordered. My whole order cost me 20+ dollars and I was only kinda okay with one item: which is still way too big. I don't even have a segment piercing so I don't even know what to do with that.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2024
Ohio
1 review
0 helpful votes
Follow Pyper E.
Unfollow Pyper E.
Share Review
Report Review

Love the products
November 15, 2024

Love the products. They are beautiful and look exactly how they do on the website.

Date of experience: November 4, 2024
Georgia
1 review
0 helpful votes
Follow M N.
Unfollow M N.
Share Review
Report Review

I've been a customer for some time now
November 11, 2024
Updated review

I've been a customer for some time now. I enjoy shopping there and love half the products I have purchased. I have a collection of jewelry that I don't wear due to some type of issues.

Date of experience: November 1, 2024

Better description of measurements
July 16, 2024
Previous review

Better description of measurements.

Date of experience: July 5, 2024
Ohio
1 review
0 helpful votes
Follow Chelsea K.
Unfollow Chelsea K.
Share Review
Report Review

All items arrived in great condition!
November 9, 2024

All items arrived in great condition! The plugs are my favorite of the 3 items in this order.

Date of experience: October 30, 2024
California
1 review
0 helpful votes
Follow Amber A.
Unfollow Amber A.
Share Review
Report Review

N/A ……..
November 8, 2024

N/A …….…… …….…… …….…… …….…… …….…… …….…… …….…… …….……

Date of experience: October 29, 2024
Ohio
1 review
0 helpful votes
Follow Liliana C.
Unfollow Liliana C.
Share Review
Report Review

It was good, my stuff came quickly
November 7, 2024

It was good, my stuff came quickly. I do worry it's a dropshipping site or that there's unfair labor though with so much cheap stuff so I wouldn't recommend shopping here if you can afford better options

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2024
Maryland
1 review
0 helpful votes
Follow Kelly E.
Unfollow Kelly E.
Share Review
Report Review

Repeat customer, trustworthy quality, interesting selection

Date of experience: October 27, 2024