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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,535 reviews

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Texas
1 review
0 helpful votes
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Eh took a week but thats fine.anyways just meeting my character quota

Date of experience: September 17, 2024
California
1 review
0 helpful votes
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The earrings were shipped quickly, and are decent quality for an affordable price.

Date of experience: September 17, 2024
South Carolina
1 review
0 helpful votes
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Awesome, great products fast shipping!
September 27, 2024

Awesome, great products fast shipping! I loved all 3 belly rings

Date of experience: September 16, 2024
North Carolina
2 reviews
0 helpful votes
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Had a great experience so easy to order and find what you're looking for

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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It was easy to order, I would've liked more visible showings of where the jewelry could be placed.

Date of experience: September 16, 2024
Virginia
1 review
0 helpful votes
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Great experience!
September 25, 2024

Great experience! Good deals, relatively fast shipping and delivery! Good quality products

Date of experience: September 15, 2024
Illinois
1 review
0 helpful votes
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My order was fine, i gave away the segment rings because i thought they were nose rings. But the hoops i did get were very cheap, septum ring was fine, and the order only took a week or so to arrive.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2024
Ohio
1 review
0 helpful votes
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I like shopping my earrings on body candy all their stuffs are well made and the quality is outstanding

Date of experience: September 13, 2024
Virginia
1 review
0 helpful votes
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I love shopping with this website, but i was very disappointed in one of the products.

Date of experience: September 13, 2024

My card keeps getting suspiciously declined and i had...
January 8, 2022
Previous review

My card keeps getting suspiciously declined and i had to use paypal instead.

Date of experience: January 8, 2022
Australia
1 review
0 helpful votes
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Great customer service, great priced great quality jewellery, I won't shop anywhere else but body candy for my piercing jewellery

Date of experience: September 10, 2024
California
1 review
0 helpful votes
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Idk I got my retainers so I'm happy and they fit in...
September 20, 2024
Updated review

Idk I got my retainers so I'm happy and they fit in my nose holes

Date of experience: September 10, 2024

Easy to find jewelry and I found matching or similar...
March 22, 2023
Previous review

Easy to find jewelry and I found matching or similar to each ring

Date of experience: March 22, 2023
Tennessee
1 review
0 helpful votes
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Everything arrived little earlier then said and was of good quality.

Date of experience: September 10, 2024
Canada
1 review
0 helpful votes
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Good prices and selection
September 20, 2024

Good prices and selection. Easy checkout. Quick delivery.

Date of experience: September 9, 2024
Virginia
1 review
0 helpful votes
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Great no problems at all definitely recommend, will always choose body candy for jewelry

Date of experience: September 9, 2024
Nebraska
1 review
0 helpful votes
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BodyCandy makes it easy to find what you are looking for. The prices are very reasonable and sales are amazing. I have been purchasing all my earrings/ daith items from Body Candy.

Date of experience: September 9, 2024
Pennsylvania
1 review
0 helpful votes
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The earrings were too short for my helix which was partially my fault since I did not know they came in different sizes. They were very cute though.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2024
Virginia
1 review
0 helpful votes
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Everything was there..
September 18, 2024

Everything was there. Site was easy to navigate.im still in my starter bar bell can't change out for another week

Date of experience: September 7, 2024
South Dakota
1 review
0 helpful votes
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It arrived on time and was packaged well
September 17, 2024

It arrived on time and was packaged well. I definitely will order with them again.

Date of experience: September 7, 2024
Illinois
1 review
0 helpful votes
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My package came in a timely manner and I overall enjoyed my experience with this company.

Date of experience: September 7, 2024
Pennsylvania
1 review
0 helpful votes
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I personally love this brand and they have so many cute options to choose from! Many of their stainless steel options do not irritate my skin an their shipping is fairly fast.

Date of experience: September 7, 2024