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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,537 reviews

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Colorado
1 review
0 helpful votes
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I felt it was a good experience
September 16, 2024

I felt it was a good experience. I was always informed about the process of my order. I have order again from Body Candy.

Date of experience: September 6, 2024
Minnesota
1 review
0 helpful votes
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Can't complain too much for the price but the most expensive one in this order broke after two days so that's unfortunate

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2024
California
1 review
0 helpful votes
Follow Isabel O.
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I was happy with the jewelry, delivery was fast and no issues.

Date of experience: September 5, 2024
Maryland
1 review
0 helpful votes
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I'm in love with this site lol and they respond back quick I was surprised yet happy lol

Date of experience: September 5, 2024
Nebraska
1 review
0 helpful votes
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I Love BodyCandy
September 13, 2024

I Love BodyCandy. They always have the best jewelry. And it comes immediately after ordering.

Date of experience: September 2, 2024
Illinois
1 review
0 helpful votes
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This is my first time and it was very good price-wise as I was struggling a little financially and my girlfriend enjoyed her gifts greatly!

Date of experience: September 2, 2024
GB
1 review
0 helpful votes
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Lots of choice and good quality jewellery. Fast shipping too. Very pleased.

Date of experience: September 2, 2024
Ohio
1 review
0 helpful votes
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This is the only place I buy my body jewelry. Ships fast and great products for great prices!

Date of experience: September 1, 2024
GB
1 review
0 helpful votes
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Very professional people, and amazing and great quality jewellery

Date of experience: September 1, 2024
California
2 reviews
0 helpful votes
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Love the products!
September 10, 2024

Love the products! Great purchase will be buying again in the future I have always brought from this site for any piercing jewelry

Date of experience: August 31, 2024
Utah
1 review
0 helpful votes
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Fast shipping, great customer service, and always enjoy the products.

Date of experience: August 31, 2024
North Carolina
1 review
0 helpful votes
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Loved them all!
September 10, 2024

Loved them all! They all came well packaged and J received my whole order on time.

Date of experience: August 31, 2024
Arizona
1 review
0 helpful votes
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Please stop emailing me I shouldn't have to review $#*!. I unsubscribed but still getting emails to review the order. Pretty annoying so I'll block the emails but how insistent you are makes me not want to order again. Thx

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
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I had a great experience shopping with your site. I think the quality of the jewelry is good. I'm only sad that I lost one down the sink.

Date of experience: August 30, 2024
Pennsylvania
1 review
0 helpful votes
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The jewelry is pretty, but so much smaller than expected
September 10, 2024
Updated review

The jewelry is pretty, but so much smaller than expected. Which is disappointing.

Date of experience: August 30, 2024

It is a very enjoyable experience
November 1, 2022
Previous review

It is a very enjoyable experience

Date of experience: November 1, 2022
Oregon
2 reviews
0 helpful votes
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Easy to shop but jewelry is bad quality I won't shop here again no need to waste my money

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
Georgia
1 review
0 helpful votes
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I like it but didn't get everything I ordered but other than that I'm happy

Date of experience: August 29, 2024
Michigan
1 review
0 helpful votes
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I loved every part!
September 8, 2024

I loved every part! The items came fast, efficiently and in great condition! All items at great quality and I only trust body candy with my body jewelry needs.

Date of experience: August 29, 2024
Ireland
1 review
0 helpful votes
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Good show delivery very very dissatisfied by having to pay customs tho

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2024
GB
1 review
0 helpful votes
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Quick to arrive and excellent quality bars. Will be buying from here again

Date of experience: August 28, 2024