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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,467 reviews

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
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Great prices and product, I love ordering all my body jewelry from here

Date of experience: December 21, 2024
New Jersey
1 review
0 helpful votes
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Quick and easy ordering and delivery for my first time order.

Date of experience: December 21, 2024
North Carolina
1 review
0 helpful votes
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It was ok
December 31, 2024

It was ok. I didn't want to go threw PayPal because I have been scammed to many times. We will see how this goes

Date of experience: January 17, 2025
New Zealand
1 review
0 helpful votes
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Really great communication from body candy with tracking and delivery. Product is perfect and good size

Date of experience: December 20, 2024
Indiana
1 review
0 helpful votes
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I had one concern on when my package was going to ship and my question was answered.

Date of experience: December 20, 2024
North Carolina
1 review
0 helpful votes
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…..
December 30, 2024

….!.!.!.!.!.!.!.!.!.!:!.!.!:!:!:!:!:!:!:!:!:!:!:!:

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2024
Pennsylvania
1 review
0 helpful votes
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Quick delivery, will buy again in the future. Will consider buying certain styles in the future.

Date of experience: December 19, 2024
Illinois
1 review
0 helpful votes
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Perfect nothing to complain about easy enough to do the continuous emails afterwards are not the best. I don't know why I have to have a certain amount of characters to describe how great my order was thank you so much.

Date of experience: December 19, 2024
District of Columbia
1 review
0 helpful votes
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I had a great experience on this website simple and easy and great sales

Date of experience: December 18, 2024
Kentucky
1 review
0 helpful votes
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Absolutely amazing communication great packaging wonderful place to order all your body jewelry from

Date of experience: December 17, 2024
Massachusetts
1 review
0 helpful votes
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Great customer service
December 28, 2024

Great customer service. Great pricing when it comes to discounts. Annoying barrage of emails. Internally threaded earrings super annoyingly fiddly to screw together making it difficult to wear them. But they're super cute designs.

Date of experience: December 17, 2024
Maine
1 review
0 helpful votes
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Always a smooth transaction
December 27, 2024

Always a smooth transaction. Great quality. Don't have much more to say to get to 50 characters.

Date of experience: December 16, 2024
Maryland
1 review
0 helpful votes
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I love body candy!
December 27, 2024

I love body candy! I will never not order from here it honestly encourages me to get another piercing seeing all their jewelry.

Date of experience: December 16, 2024
Texas
2 reviews
0 helpful votes
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Could be a little more organized with piercing and styles. Trying to search 58 pages of nose rings is too much. And doing the filter is even more confusing. Considering I'm not sure what style is what. Maybe a little more description on styles would help. Like a breakdown? I found a couple I am willing to try but could not begin to search over 2000 pieces.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Colorado
1 review
0 helpful votes
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I will definitely be purchasing from this company again in the future. The designs are unique and cute, and overall comfortable for the most part.

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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Very, very happy with this company!
December 26, 2024

Very, very happy with this company! From customer service to the high quality of the jewelry. This will be our new go-to for body jewelry

Date of experience: December 15, 2024
New Jersey
1 review
0 helpful votes
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Exactly what I expect like always
December 25, 2024

Exactly what I expect like always. Crazy good price for the plugs being so nice.

Date of experience: December 15, 2024
Germany
1 review
0 helpful votes
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When my order got lost I contacted the customer service and they replied within minutes and solved the issue. Package was found and I'm now very happy with my order

Date of experience: December 14, 2024
Kansas
1 review
0 helpful votes
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Half of the products were good
December 23, 2024

Half of the products were good. The ear rings were not. They are broken without being able to wear them.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2024
Michigan
1 review
0 helpful votes
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Recently ate at a restaurant where a table of girlfriends of a certain age were having a wonderful time, and came home and wrote this. You may recognize somebody, maybe yourself...
Lunch With Girlfriends
By Kathy O'Malley
Elaine's vertigo has never been worse
Kay can't recall where she left her purse
Rhonda's about to replace her knees
Linda's breathing is tinged with a wheeze
Donna's left boob has a troublesome lump
Diane's on her third trip to take a dump

Date of experience: December 12, 2024