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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,483 reviews

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Massachusetts
1 review
0 helpful votes
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I didn't like the jewelry I got and the one that I picked was bent. I was very unsatisfied. I will not be a customer again. Thank you.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
Ohio
1 review
0 helpful votes
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Shipping was a little slow, but customer service was very responsive.

Date of experience: December 27, 2024
Ohio
1 review
0 helpful votes
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Good products took longer than expected, otherwise arrived as described thank you

Date of experience: December 27, 2024
Louisiana
1 review
0 helpful votes
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Super simple and super fast shipping, and high quality jewelry

Date of experience: December 27, 2024
Georgia
1 review
0 helpful votes
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Amazing, always loved body candy and will always be purchasing from them!

Date of experience: December 27, 2024
Pennsylvania
1 review
0 helpful votes
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Very good can't wait to but more jewelry in the future! Thank you

Date of experience: December 26, 2024
Texas
1 review
0 helpful votes
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Nice fit very cute
January 6, 2025

Nice fit very cute. A little difficult to put in if gauging up but still nice

Date of experience: December 26, 2024
Kentucky
1 review
0 helpful votes
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Always have a great experience when I order. Great quality of products.

Date of experience: December 26, 2024
Nevada
1 review
0 helpful votes
Follow Lele O.
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I buy all my body jewelry from Body Candy! All of the pieces are so creative, detailed and one of a kind. Wonderful customer service!

Date of experience: December 25, 2024
New Jersey
1 review
0 helpful votes
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No issues 👍🏻 everything went perfectly fine, shipping was fast, jewelry is cute

Date of experience: December 25, 2024
Saudi Arabia
1 review
0 helpful votes
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Please make sure the quality of the items is as advertised..

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2024
Australia
1 review
0 helpful votes
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Later shipping than expected
January 4, 2025

Later shipping than expected.
…………………………………………………………..

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2024
Wyoming
1 review
0 helpful votes
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The address that was originally added was my old one that got auto filled. Customer service fixed it asap and it came to the right place.

Date of experience: December 24, 2024
Illinois
1 review
0 helpful votes
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I've had a great experience with my Body Candy purchases. Items arrive as expected, when expected. Customer service was quick to respond and helpful… I couldn't track a package and was concerned with receiving before going out of town. Impatience's on my part. :) They confirmed ship date and the pkg was en route to me. I received before leaving… as I expected.

Date of experience: December 4, 2024
Colorado
1 review
0 helpful votes
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It was fine.It was a typical online ordering experience ordering from you.

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
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It was great the product came in a timely manner and the product was in great condition

Date of experience: December 23, 2024
Illinois
1 review
0 helpful votes
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Great experience
January 2, 2025

Great experience. I haven't ever had any issues ordering from Body Candy.

Date of experience: December 22, 2024
Illinois
1 review
0 helpful votes
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Easy to find, easy to buy, what isn't to love? 10/10 place for all your bling

Date of experience: December 22, 2024
Ohio
1 review
0 helpful votes
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Only thing was the mystery bag didn't like the jewelry in it this time

Date of experience: December 22, 2024
Michigan
1 review
0 helpful votes
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Was disappointed one was damaged, especially since it was the one I'd most looked forward to wearing

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2024