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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,515 reviews

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New York
1 review
0 helpful votes
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Very, very happy with this company!
December 26, 2024

Very, very happy with this company! From customer service to the high quality of the jewelry. This will be our new go-to for body jewelry

Date of experience: December 15, 2024
New Jersey
1 review
0 helpful votes
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Exactly what I expect like always
December 25, 2024

Exactly what I expect like always. Crazy good price for the plugs being so nice.

Date of experience: December 15, 2024
Germany
1 review
0 helpful votes
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When my order got lost I contacted the customer service and they replied within minutes and solved the issue. Package was found and I'm now very happy with my order

Date of experience: December 14, 2024
Kansas
1 review
0 helpful votes
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Half of the products were good
December 23, 2024

Half of the products were good. The ear rings were not. They are broken without being able to wear them.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2024
Michigan
1 review
0 helpful votes
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Recently ate at a restaurant where a table of girlfriends of a certain age were having a wonderful time, and came home and wrote this. You may recognize somebody, maybe yourself...
Lunch With Girlfriends
By Kathy O'Malley
Elaine's vertigo has never been worse
Kay can't recall where she left her purse
Rhonda's about to replace her knees
Linda's breathing is tinged with a wheeze
Donna's left boob has a troublesome lump
Diane's on her third trip to take a dump

Date of experience: December 12, 2024
Illinois
1 review
0 helpful votes
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I loved it it was a new experience and I'm happy with my non fake jewelry and I will be back again

Date of experience: December 12, 2024
New Zealand
1 review
0 helpful votes
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Amazing
December 22, 2024

Amazing. Massive range of nose jewellery and the staff were a great help. Definitely be buying again.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Experience was good, everything got delivered in a timely matter

Date of experience: December 11, 2024
Australia
1 review
0 helpful votes
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It was easy to order and fast delivery considering I am in Australia.

Date of experience: December 11, 2024
Alabama
1 review
0 helpful votes
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Fine.order all the time
December 20, 2024
Updated review

Fine.order all the time. Love it. Will again. Nice and shiny

Date of experience: December 10, 2024

Buy things from here constantly
July 18, 2024
Previous review

Buy things from here constantly. No issues, ever!

Date of experience: July 8, 2024
Colorado
1 review
0 helpful votes
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Easy shopping but slow to ship
December 20, 2024

Easy shopping but slow to ship. Great selection of jewelry and always priced great

Date of experience: December 10, 2024
Virginia
1 review
0 helpful votes
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My experience, like all past ones, was good. The products are cute and well made.

Date of experience: December 9, 2024
Texas
1 review
0 helpful votes
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I love my body candy jewelry it's so cute. My overall was nice and easy. There was no issues with shipping or with my jewelry. I didn't need to contact customer service for anything. 10/10 experience

Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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Order came later than originally specified. As soon as I emailed customer service, the order was shipped promptly after a week of it not being processed. Item broke within 24 hours of wearing it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
California
1 review
0 helpful votes
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Very wonderful!
December 19, 2024

Very wonderful! Everything came in and they fit just perfect!

Date of experience: December 9, 2024
Illinois
1 review
0 helpful votes
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Pretty straight forward easy to use good prices and amazing quality.

Date of experience: December 8, 2024
Illinois
1 review
0 helpful votes
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Glad for the body candy site
December 18, 2024

Glad for the body candy site. Always good service. Thankful overall.

Date of experience: December 8, 2024
California
1 review
0 helpful votes
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Shipping took longer than estimated
December 18, 2024
Updated review

Shipping took longer than estimated. Other than that everything was great

Date of experience: December 7, 2024

One of the items from my cart sold out
November 21, 2024
Previous review

One of the items from my cart sold out

Date of experience: November 10, 2024
GB
1 review
0 helpful votes
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The nose ring was as it was advertised and the online site was easy to follow.

Date of experience: December 7, 2024
California
1 review
0 helpful votes
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The star was a lot smaller and I didn't know the chain was screw on

Date of experience: December 7, 2024