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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,467 reviews

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California
1 review
0 helpful votes
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June 7, 2025

Communication about order could be a lot better. Also jewelry quality should be nicer for the price that is being payed.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 27, 2025
California
2 reviews
0 helpful votes
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June 7, 2025

Very good love the jewelry! Love how the colors looked with my complexion!

Date of experience: May 27, 2025
Missouri
1 review
0 helpful votes
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June 5, 2025

Fast shipping. Good for first piercings. I will keep checking back to see if they have better ones

Date of experience: May 26, 2025
Colorado
1 review
0 helpful votes
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June 5, 2025

Kind of disappointing. Unfortunately, not the first disappointment. I use them regularly but have some doubts about continuing.

Date of experience: May 26, 2025
Utah
1 review
0 helpful votes
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June 5, 2025

Easy to find what I was looking for. There's so much cute jewelry it's hard to choose.

Date of experience: May 26, 2025
Australia
1 review
0 helpful votes
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June 5, 2025

These took ages to arrive, then they were not only SO big but also not designed in a wearable way. They sit forward leaving a huge gap behind the top part and the nipple making it not only look weird and uncomfortable but catching on anything as the gap is almost an inch

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 26, 2025
Canada
1 review
0 helpful votes
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June 5, 2025

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Date of experience: May 25, 2025
Arizona
1 review
0 helpful votes
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June 4, 2025

Just making the review because I was asked to. Overall awesome experience with shipping and wear. Very nice quality and can't wait to use the others

Date of experience: May 25, 2025
Australia
1 review
0 helpful votes
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June 4, 2025

Fast and very good very good very good, nice nipple piercings

Date of experience: May 25, 2025
Japan
1 review
0 helpful votes
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June 4, 2025

Shopping was fun. Shipping was good. Using the website is easy.

Date of experience: May 25, 2025
Alabama
1 review
0 helpful votes
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June 3, 2025

I love the prices and the jewelry. You can get good quality items for a cheap price.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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June 2, 2025

The site worked well but I could not for the life of me find a conch hoop.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2025
Utah
1 review
0 helpful votes
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June 1, 2025

Always pleased with my orders! Great products and long lasting, as well as great quality and great prices

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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May 31, 2025

Great products. I order all the time. I love the deals! Sometimes they rust with certain ones and I have to replace sooner than expected but overall it's good. I'm

Date of experience: May 20, 2025
Florida
1 review
0 helpful votes
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May 30, 2025

Beautiful nose hoop and very sparkly. It for beautifully and the clap made it easy to put in.

Date of experience: May 20, 2025
Indiana
1 review
0 helpful votes
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May 30, 2025

Always good quality received and quick delivery. Thank you!

Date of experience: May 20, 2025
Canada
1 review
0 helpful votes
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May 30, 2025

Everything is exactly as it was advertised. And was delivered as quickly as possible.

Date of experience: May 19, 2025
Minnesota
1 review
0 helpful votes
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May 29, 2025

Fast delivery i have not tried them all yet. I have only worn the pink faux one. The stem is a little long.? I don't like that but the piece is very pretty.

Date of experience: May 19, 2025
Montana
1 review
0 helpful votes
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May 29, 2025

Very quick and easy not hard to find where anything is cheap depending on what and great quality of jewelry

Date of experience: April 14, 2025
Utah
1 review
0 helpful votes
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May 29, 2025

It was fine. I got what I paid for price wise. I am obsessed with one of the Daith jewelry pieces I bought.

Date of experience: May 18, 2025