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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,499 reviews

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Iowa
1 review
0 helpful votes
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Website is easy to navigate, purchasing and checking out was easy

Date of experience: September 18, 2022
Texas
1 review
0 helpful votes
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Always a pleasant experience shopping with BodyCandy!
September 18, 2022
Updated review

Always a pleasant experience shopping with BodyCandy!

Date of experience: September 18, 2022

Always a painless process buying from bodycandy!
August 23, 2022
Previous review

Always a painless process buying from bodycandy!

Date of experience: August 23, 2022
North Carolina
1 review
0 helpful votes
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The jewelry came as expected vs
September 18, 2022

The jewelry came as expected vs. the picture on the web.

Date of experience: September 18, 2022
Texas
1 review
0 helpful votes
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They are very helpful and communicative when I reached out

Date of experience: September 18, 2022
Canada
1 review
0 helpful votes
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I was super excited for the order, it took a little longer than I expected but the jewelry is well designed and absolutely amazing. I'll probably only buy from here. It's also good price for good quality

Date of experience: September 18, 2022
California
1 review
0 helpful votes
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Jewelry material could be better and the septum magnet isn't the best option for fake septum doesn't seem realistic, is uncomfortable

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 18, 2022
Canada
1 review
0 helpful votes
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My experience was great will definitely order from here again.

Date of experience: September 18, 2022
North Carolina
1 review
0 helpful votes
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I absolutely love this
September 18, 2022

I absolutely love this. It's gorgeous! I've had so many people comment on them.

Date of experience: September 18, 2022
Alabama
1 review
0 helpful votes
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BodyCandy is a very nice site
October 18, 2022

BodyCandy is a very nice site. Will be buying from again

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 18, 2022
Minnesota
1 review
0 helpful votes
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New to nose piercing
September 18, 2022

New to nose piercing. Like the screw in. Wish there was more options with really pretty ones.

Date of experience: September 18, 2022
Australia
1 review
0 helpful votes
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Quick and easy!
September 18, 2022

Quick and easy! They came well packaged and quicker than expected! I absolutely love my new piercings!

Date of experience: September 18, 2022
Iowa
1 review
0 helpful votes
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I loved everything I got, even the stuff from the mystery bag

Date of experience: September 18, 2022
New York
1 review
0 helpful votes
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Quick and easy, great experience overall, got all the things I ordered

Date of experience: September 17, 2022
Indiana
1 review
0 helpful votes
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Good!
September 18, 2022

Good! Very easy and quick! I love ordering from you guys :)

Date of experience: September 17, 2022
New York
1 review
0 helpful votes
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No complaints
September 18, 2022

No complaints. Really enjoy the plugs! Will be back again to get more. Maybe even something for my birthday. Thank you guys again

Date of experience: September 17, 2022
Canada
2 reviews
0 helpful votes
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I have bought from here before & liked their selection & prompt delivery so ordering again!

Date of experience: September 17, 2022
Texas
1 review
0 helpful votes
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I have bought a nose ring and a conch ring from here and they where way to small. Recently I bought a belly ring for my daughter and she loved it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2022
New York
1 review
0 helpful votes
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They have really diverse options to choose from at such good prices which is why I love shopping here.

Date of experience: September 17, 2022
North Carolina
1 review
0 helpful votes
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Great!
September 17, 2022

Great! I loved the jewelry! I will definitely buy again

Date of experience: September 17, 2022
Pennsylvania
1 review
0 helpful votes
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I got a refund and some store credit for them... I had a good experience

Date of experience: September 17, 2022