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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,511 reviews

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North Carolina
1 review
0 helpful votes
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Great!
September 17, 2022

Great! I loved the jewelry! I will definitely buy again

Date of experience: September 17, 2022
Pennsylvania
1 review
0 helpful votes
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I got a refund and some store credit for them... I had a good experience

Date of experience: September 17, 2022
Alabama
1 review
0 helpful votes
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Good experience so far
September 17, 2022

Good experience so far. Haven't had any problems other than one bar to small

Date of experience: September 17, 2022
Colorado
1 review
0 helpful votes
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I enjoyed shopping with body candy, they have well customer service as well as nice jewelry :)

Date of experience: September 16, 2022
Florida
1 review
0 helpful votes
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I chose not to write a review at this time thank you

Date of experience: September 16, 2022
Texas
1 review
0 helpful votes
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Fast shipping all items were packaged well thank you!

Date of experience: September 16, 2022
Colorado
1 review
0 helpful votes
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I love adding things to my shopping cart and watching the discounts appear until the best one appears

Date of experience: September 16, 2022
Tennessee
1 review
0 helpful votes
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Great will shop again l love it always great when I order

Date of experience: September 16, 2022
Georgia
1 review
0 helpful votes
Follow h N.
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Nose ring is pretty big in my nose but shopping experience was very nice

Date of experience: September 16, 2022
Canada
1 review
0 helpful votes
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Products are good quality for. Most items. Wish I could get bigger hoops

Date of experience: September 16, 2022
California
1 review
0 helpful votes
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Quick delivery, pretty good quality jewelry. Definitely worth the money

Date of experience: September 16, 2022
Canada
1 review
0 helpful votes
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Easy to shop, many different options for whatever you need.

Date of experience: September 16, 2022
Greece
1 review
0 helpful votes
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Great product relatively fast shipping outside the us. Everything looked great and just like in the pics followed by great quality! Def recommend!

Date of experience: September 16, 2022
North Carolina
1 review
0 helpful votes
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The only issues I have had have been with certain types...
September 16, 2022
Updated review

The only issues I have had have been with certain types of jewelry not being shown when I filter my search. Other than that, everything is perfect!

Date of experience: September 16, 2022

Always so easy and affordable!
February 23, 2022
Previous review

Always so easy and affordable!

Date of experience: February 22, 2022

I always find different and unique rings when shopping!
October 24, 2021
Previous review

I always find different and unique rings when shopping! Plus, it's super affordable.

Date of experience: October 24, 2021
North Carolina
1 review
0 helpful votes
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First time that I've had a bad experience. I will continue to shop with them though.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2022
North Carolina
1 review
0 helpful votes
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So many unique options to choose from!
September 16, 2022

So many unique options to choose from!
Great prices!

Date of experience: September 16, 2022
Washington
1 review
0 helpful votes
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Found what I wanted easily and was satisfied with what I received.

Date of experience: September 16, 2022
Montana
1 review
0 helpful votes
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Quick easy and cheap shipping!
September 16, 2022

Quick easy and cheap shipping! Lots to choose from.

Date of experience: September 15, 2022
Pennsylvania
1 review
0 helpful votes
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I had no issues and everything was clearly stated.

Date of experience: September 15, 2022
Kentucky
1 review
0 helpful votes
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I love ordering from body candy!
September 16, 2022

I love ordering from body candy! Just the mystery bags had septums that weren't my style so i would never wear them :( other than that, i do really love the selections of septums that body candy has and will still always order from here!

Date of experience: September 15, 2022