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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,552 reviews

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Kentucky
1 review
0 helpful votes
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I love ordering from body candy!
September 16, 2022

I love ordering from body candy! Just the mystery bags had septums that weren't my style so i would never wear them :( other than that, i do really love the selections of septums that body candy has and will still always order from here!

Date of experience: September 15, 2022
Florida
1 review
0 helpful votes
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Thumbs up it's just gonna keep making me type sigh

Date of experience: September 15, 2022
Michigan
1 review
0 helpful votes
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I love this website and the jewelry is very good quality
September 15, 2022
Updated review

I love this website and the jewelry is very good quality

Date of experience: September 15, 2022

I love this website
August 18, 2022
Previous review

I love this website

Date of experience: August 18, 2022
Pennsylvania
1 review
0 helpful votes
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Always a great selection and ships quickly. Ordered from here multiple times and have never been disappointed in anything I have received.

Date of experience: September 15, 2022
Pennsylvania
1 review
0 helpful votes
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My order came to my house very quickly
September 15, 2022

My order came to my house very quickly. The products on the website are super cute

Date of experience: September 15, 2022
Hawaii
1 review
0 helpful votes
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Everything was great and shipping was really fast. Will be buying more

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
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They always have discounts/coupon codes and a wide selection of stuff

Date of experience: September 15, 2022
Washington
1 review
0 helpful votes
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Excellent..
September 15, 2022

Excellent. Love the products for making jewelry. I will hopefully be putting them in a shop in California

Date of experience: September 15, 2022
Colorado
1 review
0 helpful votes
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It was fabulous as always
September 15, 2022

It was fabulous as always. I never have trouble finding what I want

Date of experience: September 15, 2022
Colorado
1 review
0 helpful votes
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The shopping experience was easy!
September 15, 2022

The shopping experience was easy! I like how fast my order came through for me.

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
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Great price and variety with pretty fast shipping too
September 15, 2022
Updated review

Great price and variety with pretty fast shipping too. I have a feeling I'll be a regular customer.

Date of experience: September 14, 2022

The 50% off discount after my first purchase was appreciated
August 13, 2022
Previous review

The 50% off discount after my first purchase was appreciated.

Date of experience: August 13, 2022

I wish there were more sets of 4 earrings
August 13, 2022
Previous review

I wish there were more sets of 4 earrings.

Date of experience: August 12, 2022
Illinois
1 review
0 helpful votes
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I've never had a bad experience, wonderful company.

Date of experience: September 14, 2022
Australia
1 review
0 helpful votes
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The jewellery is great quality and look amazing. The shipping was fast and the customer service is great.

Date of experience: September 14, 2022
Tennessee
1 review
0 helpful votes
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I love the selection
September 15, 2022

I love the selection. Had been awhile since I purchased. Glad to have received a great deal with a code.

Date of experience: September 14, 2022
Canada
2 reviews
1 helpful vote
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Overall this has been a good experience
September 15, 2022

Overall this has been a good experience. Good communication and decent shipping. I would recommend them.

Date of experience: September 14, 2022
Pennsylvania
1 review
0 helpful votes
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I love it, great communication skills and very respectful and modest, love your work!

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Date of experience: September 14, 2022
Canada
1 review
0 helpful votes
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It was okay
October 14, 2022

It was okay. But the jewelry is always nice. One of my jewelry didn't come in. A bag tho and was just floating in the packaging and could've fallen out and I wouldn't have received it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2022
California
1 review
0 helpful votes
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Amazing no problems whatsoever
September 14, 2022

Amazing no problems whatsoever. I think it's my fault the ball comes off lol.

Date of experience: September 14, 2022
Arizona
1 review
0 helpful votes
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I like ordering from here just need to get longer bellybutton rings

Date of experience: September 14, 2022
Florida
1 review
0 helpful votes
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It was ok
October 14, 2022

It was ok. I got the jewelry quick. They are a bit too big tho

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2022