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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,557 reviews

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Florida
1 review
0 helpful votes
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It was ok
October 14, 2022

It was ok. I got the jewelry quick. They are a bit too big tho

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2022
Washington
1 review
0 helpful votes
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Ordering was easy and received the piece in just a few days.

Date of experience: September 14, 2022
Colorado
1 review
0 helpful votes
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I love buying from Body Candy Jewelry
September 14, 2022

I love buying from Body Candy Jewelry. The only thing is I wish the sizing was a bit more descriptive. I am more of a visual person and it will be very sweet if there were pictures with sizing reference for newbies like me. Hehe. Overall great! Thank you!

Date of experience: September 14, 2022
Texas
1 review
0 helpful votes
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They are efficient and flawless in providing me with my order. Would order from their site again.

Date of experience: September 13, 2022
Kansas
2 reviews
0 helpful votes
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Good prices cute jewelry I have ordered 2x and will continue to order... quality jewelry

Date of experience: September 13, 2022
Ohio
2 reviews
0 helpful votes
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Easy and I love the variety and selection!
Costumer service was polite and promptly fix an error with my order by sending the correct piece of jewelry that same week.

Date of experience: September 13, 2022
Nevada
1 review
0 helpful votes
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There was so much to pick from everything I saw there was pretty and it came real fast

Date of experience: September 13, 2022
California
1 review
0 helpful votes
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Great job, would definitely recommend to anyone seeking jewelry!

Date of experience: September 13, 2022
Wisconsin
1 review
0 helpful votes
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All as described
September 13, 2022

All as described. The blue set is a little narrow but still very pretty

Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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Quick and easy to order
September 13, 2022
Updated review

Quick and easy to order. Most of the products arrived in good condition and look amazing! Will definitely be ordering from Body Candy again!

Date of experience: September 13, 2022

Very quick, very easy
August 13, 2022
Previous review

Very quick, very easy. Ordered from you before, the products were beautiful!

Date of experience: August 13, 2022
Washington
1 review
0 helpful votes
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Great customer service!
September 13, 2022

Great customer service! Great metal. Doesn't hurt or itch or turn anything green.

Date of experience: September 13, 2022
South Dakota
1 review
0 helpful votes
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I never shop anywhere else for body jewelry. The site is easy to navigate, shipping is quick, jewelry is cheap and decent quality considering that.

Date of experience: September 13, 2022
Arizona
1 review
0 helpful votes
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Was easy to go on site and find exactly what I wanted

Date of experience: September 13, 2022
Colorado
1 review
0 helpful votes
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Date of experience: September 13, 2022
Canada
1 review
0 helpful votes
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It was perfectly fine except for this survey which sucks

Date of experience: September 13, 2022
Texas
1 review
0 helpful votes
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Shipping was fast..
September 13, 2022

Shipping was fast. Items are very sparkly.
Will order again

Date of experience: September 13, 2022
New York
1 review
0 helpful votes
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Very helpful for a first time purchase that needed to be returned. Walked me through their process in a very friendly manner

Date of experience: September 13, 2022
Indiana
1 review
0 helpful votes
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Overall experience was fine, only had issues with the jewelry itself

Date of experience: September 13, 2022
Colorado
1 review
0 helpful votes
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Overall, not a bad experience
September 13, 2022

Overall, not a bad experience. I wish the site was a little easier to navigate. Otherwise, I quite liked it.

Date of experience: September 13, 2022
Wisconsin
1 review
0 helpful votes
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Easy to navigate and the search function works great!

Date of experience: September 12, 2022