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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I had a terrible customer service experience with multiple items being shipped to the wrong address and having to pay a reshipment fee to resend them and they made mistake after mistake in this process and it was so frustrating and all of this started because the gems on their items FALL OUT SO EASY. The material is decent and the items are cute but it's barely worth it if anything is wrong with your order (there will be) because at that point it feels like a scam with the terrible help they offer.
**edit**
Was able to work things through with customer service and they were very helpful and patient by the end, even though it was a pain the butt (on both ends though). The first part of the review where I mention jewelry with gems fall out, still holds up though. It's not every item, but it's happened multiple times for me now (also already now resolved with customer service.)
I didn't receive one last my body jewelry and I contacted you guys
Very nice and simple to buy and lots of cute stuff
Great store. They had just what I needed, and it shipped super-fast.
Awesome service! Will definitely purchase more jewelry.
Great as always! No issues. Exactly what I wanted and needed.
Very good selection and service. Had just what I needed for the Halloween season.
Easy and cheap! It's so affordable and I loved almost everything. I've made like 5 orders on here now: my new go to for all my piercing favs
Besides a horseshoe septum falling apart, it was fine, but I'm not buying from here again
Fast shipping, good products, very friendly customer service as well
Fast and efficient delivery. Great prices for the jewelry!
Body candy has been pretty good to me. Their jewelry isn't always the best quality but I've seen worse.
I've ordered from here a couple of times already and they're amazing! The quality of everything is to par, and they have so much variety and many many designs! I have never had any trouble with the company and website. All of my orders have been very smooth from when I purchase it until I receive the package.
Very good, fast delivery. I love the crescent moon nipple piercing
Never fails - always get good products. I could have gotten a smaller size, but I'm still happy with what I have (:
Great experience, reasonable prices, what you see is what you get!
My experience was good, they were quick to respond to my issue and very courteous
I absolutely love Body Candy's septum rings! I cannot wait to add more my collection!
Lovely it came un the mail and nothing was damaged or anything
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members