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Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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LOVELY JEWELRY! I ENDED UP LOSING ONE OF THE EARRINGS, BUT THAT WAS OWN STUPID FAULT TRYING TO WEAR IT IN A LOBE PIERCING THAT IVE HAD FOR YEARS SO IT WAS STRETCHED OUT
The service was very prompt. I appreciate the quick response I received when something was missed in my order. Customer Service responded right away and placed a new order for the missing item. Great Customer Service there!
It was fine. Everything was delivered same and usual and loved it!
I had an original problem with not receiving my order but after contacting customer support I was able to get it replaced
Everything was excellent. Body Candy surprises me with great deals nore often than I can keep track!
Good great fast shipping like it is in picture cute I just wish there were earrings to match. I would buy them.
I was missing items but it was corrected and u received the correct items promptly
Web site is reasonably good. I just ordered, so I can't comment about the product.
I could only wear 1/3 piercings i got. I was very upset because i bought those specific piercings for different events.
Very helpful and courteous after I received the wrong order. Made sure my item came on time and followed up to make sure. Great customer service. 5/5
Love love love bodycandy! Products are always perfect and the right size and super cute!
It's cute but you can feel it in your mouth so can't eat w it or leave in long, wish I didn't get it and I tried canceling before it even shipped and they don't accept canceling, so I won't order again
The customer service is amazing and variety as well
Love love love them. They fit nice and comfortable very shiny and eye catching
Everything was great, thank you! My bars came very quick and everything was cute
I had an issue with part of my order. They were very fast at responding and resolved the issue immediately. Really made me feel like they care about their customers.
The mystery bag could've been better but loved it all
I don't have a lot to say because everything was quick and easy! I love bodycandy!
No problems with order. All was as described. No issues with delivery.
Received items not exactly what I thought they would be.
Answer: Mine took 8 days including the weekend. Sometimes you can't track your order, call them if you're concerned.
Answer: Call them. Email responses take forever. Slow customer service.
Answer: They usually send them like a "regular mail" so the traking number may not work. Still if you send them a message trough facebook they will reply and try to help you. I had a really good experience with them. Hope you get your nose rings soon.
Answer: Who needs your card? Yes you can trust them, bought there more than once

