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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,497 reviews

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Pennsylvania
1 review
0 helpful votes
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The shopping experience was good except that the jewelry that I favorited would disappear if I left the site and came back another day so I had to save the things I was interested in in my cart and then remove what I decided not to purchase.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2025
Maine
1 review
0 helpful votes
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Love the hinged nose hoop
July 15, 2025
Updated review

Love the hinged nose hoop. I just possibly got a defective one.

Date of experience: July 5, 2025

Great choices and amazing products
June 13, 2025
Previous review

Great choices and amazing products

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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It was okay, the earrings didn't last long. They almost got lost in the mail.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2025
Canada
1 review
0 helpful votes
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Great place to shop
July 14, 2025

Great place to shop. Great items. Will shop there again…. 😊

Date of experience: July 4, 2025
New York
1 review
0 helpful votes
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Earrings my ears don't itch but one came off in my sleep I wish they were harder to pop off

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2025
Tennessee
1 review
0 helpful votes
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Fairly good
July 13, 2025

Fairly good. Shipping was fair- wasn't as quick as I hoped but was also not waiting weeks for the package.

Date of experience: July 3, 2025
Ohio
1 review
0 helpful votes
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Disappointed
July 12, 2025

Disappointed. I looked for a long time before I chose this one.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2025
New York
1 review
0 helpful votes
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The bioflex backing is awful
July 11, 2025

The bioflex backing is awful. I lost 2 of my genuine diamonds I bought from this site because of those awful backings

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2025
New Hampshire
1 review
0 helpful votes
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Easy to order
July 10, 2025

Easy to order. Fast shipping. Items have excellent descriptions and you get exactly what you see

Date of experience: June 30, 2025
Massachusetts
1 review
0 helpful votes
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I love it 😀 😍
July 10, 2025

I love it 😀 😍. It was more easier for me to go sleep and felt lighter.

Date of experience: June 30, 2025
California
1 review
0 helpful votes
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Loved it thank you, arrived as expected, good material, bright color, been wearing it for a few weeks now and no issues.

Date of experience: June 29, 2025
California
1 review
0 helpful votes
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Will absolutely be buying again it's worth the money and great fast service

Date of experience: June 28, 2025
Florida
1 review
0 helpful votes
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The experience was relatively easy. I simply searched an idea, the website provided me with what I was asking for, the payment process was a breeze, and the delivery was quicker than I expected!

Date of experience: June 27, 2025
Georgia
1 review
0 helpful votes
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Too many junk mails
July 6, 2025

Too many junk mails. You're killing me smalls! Mostly good jewelry.

Date of experience: June 26, 2025
Ohio
1 review
0 helpful votes
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Always good experience
June 27, 2025

Always good experience. Decent priced and good quality. Will order more

Date of experience: June 17, 2025
California
1 review
0 helpful votes
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June 25, 2025

Everything was fine except for the request for delivery confirmation that can't be submitted without also completing this review.

Date of experience: June 14, 2025
South Carolina
1 review
0 helpful votes
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June 18, 2025

Fast order confirmation. Shipping notification was within 48 hours.

Date of experience: June 7, 2025
Arizona
1 review
0 helpful votes
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June 12, 2025

Great! Love the earrings! Fast delivery! Will definitely order again! I love that they don't mess with my ears.

Date of experience: June 2, 2025
California
1 review
0 helpful votes
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June 12, 2025

Really great, such a good experience and great items!

Date of experience: June 2, 2025
Tennessee
1 review
0 helpful votes
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June 10, 2025

Good quality for jewlery a hell of a lot cheaper than Amazon for basically the same stuff, only issues I had were ball sizes (I didn't measure, I'm lazy) and the $#*! off tongue ring broke cuz I fidget🤷‍

Date of experience: May 30, 2025