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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,459 reviews

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Canada
1 review
0 helpful votes
Follow Duru M.
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Overall good, I just think that you guys shouldn't sell earrings as nose piercings. They are too big and I kinda got it for no reason now but I like the quality of everything the designs are cool too!

Date of experience: February 22, 2025
Illinois
1 review
0 helpful votes
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The shipping was fast and customer service was very helpful

Date of experience: February 21, 2025
Minnesota
1 review
0 helpful votes
Follow Lily B.
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Shopping was fun, love the all the different options for piercings

Date of experience: February 21, 2025
Canada
1 review
0 helpful votes
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Shipping was a little long with no update on the items themselves but they're came in good quality

Date of experience: February 21, 2025
Michigan
1 review
0 helpful votes
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It went amazing!
March 3, 2025

It went amazing! I received my order in a timely manner and everything looked just like the website!

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
Follow Amari G.
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Great quality cute look fast shipping and all the right quantity and on time

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
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The product is great and the company is great! Only bad part was that the shipping somehow got messed up and I needed to pay additional money to receive my order but BodyCandy was incredibly quick and kind to refund me the extra shipping amount!

Date of experience: February 20, 2025
Indiana
1 review
0 helpful votes
Follow Lilly R.
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I bought a mystery pack of 3 for the septum. I added in the comments that I only wear silver and would like as such, but they gave me only gold. I also bought a 10 mystery pack of belly piercings. I added the same note, and I was given some silver but mostly gold jewelry.

Date of experience: February 19, 2025
Illinois
1 review
0 helpful votes
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Good
February 28, 2025

Good. Nothing horrific happened. Nothing spectacular. Thanks!

Date of experience: February 18, 2025
New York
1 review
0 helpful votes
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I shop with you guys alot but i got the wrong ring so yea and it was too small.!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2025
Illinois
1 review
0 helpful votes
Follow Isabel H.
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It took a little longer to get here than I expected but I love the jewelry

Date of experience: February 16, 2025
Michigan
1 review
0 helpful votes
Follow Rhonda Q.
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Body Candy has a good site that is easily navigated. They have fun jewelry at good prices.

Date of experience: February 16, 2025
California
1 review
0 helpful votes
Follow Lawren M.
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Lots of options and everything came in a timely manner in a sanitary way

Date of experience: February 15, 2025
Virginia
1 review
0 helpful votes
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The website is a little confusing to work and find what I was looking for. And if I bought the correct product I'm sure it would be great

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2025
Wisconsin
2 reviews
0 helpful votes
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Nice earrings and a good price
February 25, 2025

Nice earrings and a good price. Good quality and I don't react to them.

Date of experience: February 15, 2025
Florida
1 review
0 helpful votes
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Ordering was easy
February 24, 2025

Ordering was easy. I had a credit that needed to be used. Happy to order from y'all again.

Date of experience: January 17, 2025
California
1 review
0 helpful votes
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Good prices but need better products… the get black fast. Good designs

Date of experience: February 14, 2025
Alabama
1 review
0 helpful votes
Follow Makena P.
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It's really good quality and hold up well! I love all of my belly rings!

Date of experience: February 13, 2025
Oregon
1 review
0 helpful votes
Follow Shara P.
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Received 3 of the 4 i ordered contacted support and had the missing piece shipped. Took a little bit longer to get but I did finally receive it tho. Love them

Date of experience: February 13, 2025
Texas
1 review
0 helpful votes
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It was very easy and loved the items I bought can't wait to wear them! Super cute!

Date of experience: March 14, 2025